I had a tiny bit of hope that Ticketmonster would follow up on refund requests. Have been using ticket monster since 2015 for mlb, nhl, and ncaa basketball. Tried to call multiple telephone numbers, different email addresses, some of them don't even exist anymore. These vouchers come from trusted sellers and brokers. If the show is cancelled then a refund can be given. Here's how it went: 1. This show is postponed and as stated in the terms considered a final sale. We will escalate this matter as well. We bought 4 ticket for NBA match NY Knick vs. Detroit Pistons in NY on April 14th, the match has been canceled and we wrote many email to request the refund, theyve never answered and still no refund has arrived. We apologize if you have issues with a ticket bought 2 years ago. We update our app often in order to make it easier than ever to bring you unforgettable moments. Terms of Use, Do Not Sell or Share My Personal Information.
How to secure a Ticketmaster refund for postponed concerts - Elliott Report I have always had to call them. They can't even face the music when that's all I wanted in the first place. I've provided them with the order number that I originally got from Ticket Monster and they say the order number doesn't exist. AAA Ticketmonster Online Order #19957796 placed in March for a Red Sox game. They blame 3rd parties but refuse to say who it is? DO NOT WORK WITH THEM. You may want to check with the bank if your card may have changed from back them when you made the initial purchase. [Your Answer Here]TicketMonster's term "fraudulently" requested a chargeback would imply that a chargeback was requested with the intention of obtaining refund but still using the tickets for freeBut do not confuse the facts of this case. MLB is slowly cancelling games and you will be notified once we find out. Waited more than 30 minutes and they said this was final sale so no refund. So upset. No communication from Ticket Monster. It has been almost 12 months now and games are back being played.
Verizon Up FAQs | Verizon Customer Support Then after about 2 months, I receive an email saying that my request for a refund has been denied. When I called immediately to try to cancel the purchase, they told me tickets were Final Sale and couldnt be canceled. Teams are built to create and maintain dashboards and views. How a reputable company like AAA would work with them, silly, why would I go to AAA any longer. If you have any questions regarding your purchased tickets and you didn't find your answer in our FAQ or any inquiries regarding an event, tickets purchased, refunds etc, please write to customerservice@ticketmaster.ae and we will do our very best to answer you within a reasonable time. At this phone number, customers can . Advertised Simon and Garfunkel, for a tribute band . For more details, and to see what shortcuts or tools we provide to get better, faster help from TicketMonster, tap or click the link. Wondering if they got them resent. I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved does postponed go on forever? Contact Us For any questions or feedback, get in touch with us via email or chat, and we'll be glad to help. Ticketmaster is Clearwater Casino's only authorized online, over the phone and casino box office ticketing agent. Poor customer service.Order number 1230387 for a total of $348 and TicketMonster via email specifically said they are not responsible and will not refund any tickets. The chargeback was requested because the charge for the tickets ($261) was more than three times the face value ($80), which seemed exorbitant even when considering any handling fees for the original transaction. They claim that their rates are better than most competitors, and the site, which has a clean and easy to use interface, is a great place to purchase tickets as gifts for friends and family members. The tour was postponed until August 21, 2022 and now I can't print my tickets. As a 3rd party we would have to check and see if MLB refunded the broker to whom the ticket dame from. Please provide us the order number and we can check and see if a refund can be provided. Later that day, I received an email from Ticket Monster indicating my tickets were cancelled (I was told the seller could not meet his/her obligation). Now been 3 weeks and had no refund. I tried getting them resent since March! Thanks, I purchased tickets for a Mets game via Ticket Monster - game was cancelled & promised a refund within 30 days (confirmed in an email from Irene Nayondas) ..well its been 2.5 months & still no refund. We appreciate the opportunity to speak. What a pain.. We appreciate the opportunity to speak. Bought tickets Dec 2019 for Milky Chance in May 20 but concert was cancelled for COVID. How could they!!! I ordered tickets for Monster Jam in April 2020. One month passed and no word so I emailed again and they said yes they confirmed the concert was canceled and to be patient while they decided what the best way to handle the situation was. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I click on "My Trips", receive the email, and click on the buttons to do so and nothing happens. 1 US Updated Apr 2, 2022 Date of experience: March 19, 2022 Reply from Ticket Monster Mar 21, 2022 We appreciate the opportunity to speak. . . I called the 866-217-4777 number on my confirmation email from 2020 and it went the Member Deals. Are ticketmonsters cowboys? Our Personal Experience Buying Tickets Our experience with TicketMonster.com (as shown below) was legit and reliable, but make sure you read our full Ticket Monster review to know the ins and outs and how to save. See all the negative review responses from Ticket Monster blaming 3rd parties.either be a good corporate citizen or just say you are keeping peoples money and provide crappy customer service.
Ticket Monster Reviews | Read Customer Service Reviews of www This is the only Ticketmaster phone line with live sales agents available for Broadway shows ticket sales. _______________________________________________. Ticket Monster received the above-referenced customer complaint and appreciates the opportunity to respondTicket Monster operates on the open market meaning the prices for the tickets is determined by the market valueWhile Ticket Monster always does our best to find the cheapest options for our customers, the market price is determined by the vendors and is not something that Ticket Monster controlsBefore placing an order on our site, Ticket Monster requires every customer to acknowledge that the tickets they are purchasing may be above or below face valueThis is also stated in our Terms and Conditions which every customer must accept before placing an orderPlease see the attached copy of Ticket Monster's Terms and ConditionsThe above-referenced customer agreed to all of Ticket Monsters Terms and ConditionsTicket Monster supplied the customer with the requested ticketsWe apologize that the customer was not completely satisfied with their transaction, however, Ticket Monster acted in full accordance with the protocol outlined in our Terms and Conditions, Ticket Monster received the above-referenced customer complaint and appreciates the opportunity to respondPlease be advised that Ticket Monster is a secondary ticket marketplace and as per our Terms and Conditions that is listed on our site Ticket Monster provides you with the service and Customer service said nothing they can do. Please message us with your order number we will be happy to look into your situation. They said they were not required to deliver until ONE hour prior to the event. [Your Answer Here]Here is a link to a webpage pointing out that the show has moved to the Fox Theater venue: *** Note that the date of that posting is February **, Meanwhile, I have purchased my tickets from Ticket Monster on March ** At that time, Ticket Monster still claimed the show is being held in Bill G*** Civic Auditorium, and the email I have received confirming my purchase lists Bill G*** Civic Auditorium as the venueTherefore, they were advertising the show on the basis of outdated informationI'd like to once again point out that Bill G*** Civic Auditorium is a much bigger venue and provides a different experienceI am wondering what was Ticket Monster's motive to keep promoting show listing the wrong venue long after the show was moved Placed an order (#19479128) for Disney World in early Jan. I was still nervous, since I havent really ever dealt with 3rd party sites and you always hear horror stories. The concert is now scheduled for this Saturday June 4th. Concert now postponed until 2021 but we want $$ back. While it says the May he above face value they also state they protect against scalping which at over a %profit it is definitely scalpingThe tickets are being sold for dollars which because I was mislead to think they were main seller for event I didn't know at the time but I was scalped paying over a ticket for a dollar ticketThey promise they prescreen and protect consumers but refused to do anything about the scalping I purchased tickets for the Trolls Live Tour back on March 13, 2020 for a total of $372.00. After my post on this website nearly two months ago, and subsequent emails to TicketMonsters, I still have NOT received my refund. Live Nation and the Boston Red Sox are excited to welcome Gorillaz to America's Most Beloved Ballpark. Performance & security by Cloudflare. We hope to hear from you soon. customers and take pride in offering the best customer service possibleThe customer is very satisfied with this outcome as she received the settlement that she desired, Ticket Monster appreciates the opportunity to respond to the above referenced complaint.Ticket Monster operates on the secondary market, meaning we are the intermediary between the original ticket purchaser and the end customerThe prices listed on our site are determined by the marketplace and +1 866-217-4777: Customer Service There is only one way to contact TicketMonster, shown above. They initially said that no refund would be issued because the show would be reschedule. If there are any other questions there is a FAQ section on Ticket Monster. I paid an exorbitant amount for what I thought were decent seats. Purchased tickets to see Alicia Keys in San Diego on Sept 10, 2020. However, when called, the TicketMonster customer service department was not willing to explain or discuss. This concert has been rescheduled twice due to Covid. Thank You. We did look at your order and you will be seeing a refund soon. AAA should pull out and run cuz they suck, they lie, and don honor what they say they will do! TERRIBLE COMPANY. Some of the brokers are still waiting on the refunds to get to them. My recommendation is to not use this service ever. TicketMonster.com review has a blog as well that has information on upcoming events and a newsletter that shares coupons and deals on major events. The fact that they are a member of the Better Business Bureau is a plus and live chat is available for anyone needing assistance while on the site. I do apprecitate you, but I want to send them thier ticket and get a refund.This is the only resolutionThey can resell it I don't want it dont need it I can get the same ticket for $this company is a preditory shark. Share your Ticket Monster review below (or click here). They were totally not helpful. This Ticket Monster review highlights the pros and cons of ticket purchases made from visiting this site. I was suppose to go to discovery cove on April break with my kids, The company Seaworld did refund all funds as they were closed. I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because I want a full refund no reputable company would do thisI was unaware of Ticket Monster being a resale site. We checked with our accounting team and it shows they refunded the card back in June. Purchased tickets months in advanced and were not delivered until a few hours before concert and we was unable to make it to the concert in another state, Tried getting my tickets weeks before with no help .Im know trying to get a refund and thats not going well. What the heck. Meanwhile Ive lost my job and a very close family member due to covid19, a family member who was attending the event with me. As a 3rd party the NBA is refunding the sellers. We have been requesting our tickets from you for months and have not received as of today June 2nd. Thank you. Given that my event date is approximately a month away, I can guarantee I will not receive a resolution before that time. This money would really help my family but they refuse to refund me. Your case is a reminder to always read your ticket's terms and check any fine print when you accept a change. Revdex.com: By continuing past this page you agree to our Check your records and process the refund please as MLB have confirmed they have given refunds. We are from the UK, so the only recourse for redress, is a refund. Why isn't my city on your event schedule? Your game was scheduled for July and MLB has not made any announcements about refunds on that month yet. The price difference was SIGNIFICANT!!!!!! 2 years ago we bought tickets to chris stapleton concert. We apologize but as stated in the terms of sale, if the show is postponed a refund cannot be provided. We appreciate the opportunity to speak . Have tried 3 times for a refund and keep getting told to wait until it is confirmed as cancelled - who are we waiting for? I didnt trust anyone on Craigslist so I did some research on other 3rd party ticket sales. Never rece3ived tickets. Thanks! Couldn't receive refund until game was actually canceled.
Game Parts and Manuals - BayTek Parts and Service Have something to share about Ticket Monster? Will NEVER buy tickets from here again. Customer service very helpful as well. The event was postponed due to COVID. Its very disappointing.. Its the amount of 827,95$ that we asked to be refunded. . Email: General.Information@thevillage.bz. Bought tickets to disturbed concert back in 2020 it was canceled due to covid. Does nothing to try to keep a customer. 3. Paid $380. Verification can help ensure real people write reviews about real companies.
Ticketmaster Help I would rather not share order number or other information on this site.
How to Contact Ticketmaster - All the Different Ways | Ticket Tip I dont know what to do anymore because Im getting nowhere. If the show is postponed then a refund cannot be applied but if they are indeed cancelled we can always check with the broker. Please provide us your order details and we will gladly check with the seller. Refunds are processed to the original method . RV Inn Style Resorts Amphitheater. My Verizon online: From the top of the Verizon home page select Why Verizon > Get More > Verizon Up. ? So shady. We are travelling over from UK. I found Ticket Monster to be a great site to purchase tickets from!
TicketmasterBuy, Sell Tickets 4+ - App Store The event was canceled understandably due to covid19. Sincerely, If TicketMonster was not moving forward with the refund, then don't cancel the tickets. As advised in the terms this purchase is considered a final sale and if the show is postponed a refund will not be honored. Please provide us an order number to see if the show is cancelled or postponed. If the tickets were sent to you by the seller back when you bought them the venue will honor them.
They claim that their rates are better than most competitors, and the site, which has a clean and easy to use interface, is a great place to purchase tickets as gifts for friends and family members. 19/09/2020I was surprised this morning to find this matter sorted and my refund has been piad.May I thank anybody dealing with this at the US end for sorting the refund.I must admit that I was thinking this would not happen.Thanks again.Andrew AshcroftAs requested - Order number is #1236681We purchased tickets for a baseball game, between New York Yankees and Boston Red Sox, which was due to take place on 8 September 2020, but has been cancelled due to COVID. The tickets you bought came from a broker and we will reach out and check on the status of this. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. I purchased tickets for a Tyler Childers concert that was cancelled in April. Awful customer service. Scroll to the Exclusive Access section and select the Select Seats window. So far, I still have neither, and this company has not done anything to fix the problem. I have a copy of the email showing you took my money for the tickets, but no link from you to download my tickets or no tickets in the mail yet! *** ***, Revdex.com: If the show is cancelled then you will definitely see a refund as well. Some seating charts for concerts and theater shows dont show 3D views of sections, but overall the site is excellent. Of course Cinemark saying they cannot handle this issue because it is sales by Ticket Monster. 5 Things You Should KnowTicketMonster Review 2021. Phone: 920.822.3951. Thanks. I am trying to either cancel my airline tickets or change my return flight departure time. How do I use Mobile/Digital Tickets? 1. Disclosure: we may earn money from affiliate links below, but we want whats best for the customer, so money does not impact our opinions in these reviews.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The OVERPRICED tickets that were sold to me turned out to be INVALID tickets because they were sold to multiple parties This is no longer about the fine print regarding your improper pricing strategiesIt's about not even providing the product your customer OVERpaid for In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted], Ticket Monster received the above-referenced customer complaint and appreciates the opportunity to respondTicket Monster is a secondary ticket marketplace and acts as an intermediary between the original purchaser of the tickets and the end user of the ticketsOur site clearly states that we are a secondary marketplace and advises customers about the pricing of the ticketsTicket prices on the secondary market fluctuate regularly based on demand and rarely match face value (i.e., the price you see on your ticket)In particular, if demand is high, market prices are often above face valueWhile we always do our best to list the cheapest options for our customers, the market price is determined by our vendors and is not something that we can controlPlease see this section of our site which addresses all of the customers points and also states the Terms and Conditions [redacted] The following paragraph is from this section and clearly addresses all of the customers issues, PURCHASING AND PRICE OF TICKETS THE PRICE THAT YOU PAY MAY BE SUBSTANTIALLY HIGHER THAN THE FACE VALUE PRICE PRINTED ON THE TICKETSTicket Monster provides you with the service and convenience of locating premium and other tickets that are difficult to find or sold out via primary distribution channels such as Ticketmaster or the venue box officeTickets posted on our resale marketplace, Ticket Monster, are supplied by pre-screened, professional resellers, as well as individual resellers unable to use their seatsResellers list these tickets at market value, which may be well above the price printed on the face of the ticketThe market value price for a ticket is quite volatile, and is typically determined by many factors including seat location, supply and demand, date and location of event, etcTicket Monster may occasionally combine the ticket price, service fees and shipping charges, to include in one upfront list price. Furthermore, on every order page there is a sentence stating the following, < br /> I agree to Ticket Monster User Agreement and acknowledge that: All sales are final (double check the event DATE and LOCATION) I may be ordering tickets above or below face value and cannot cancel or change my order once I place it. Before the customer places an order, they have to agree to this statement or the order does not get placedThis statement addresses our user agreement, our policy that advises that all sales are final and it advises customers of the pricingPlease be advised that Ticket Monster has fulfilled the order that the customer purchased which did in fact get delivered to the customer via FedExThe tracking number is [redacted] Ticket Monster has done nothing wrong and has acted in good.Thank YouBrian L***Ticket Master President.
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