Part of the Akusus Group, the company has seen rapid growth over the last decade and currently employs more than 1,400 people in Ireland and the United States, with 500 of those jobs added in the past year alone. Partnership models help optimize patientengagement pre-and post-hospital visit, allowing the healthcare provider to focus on face-to-face and bedside care. Partnership models help optimize patient engagement pre- and post- hospital visit, allowing the healthcare provider to focus on face-to-face and bedside care. RelateCare is a healthcare communications organization that specializes in patient access and patient engagement solutions. This can be in the form of one-to-one conversations or group discussions. San Francisco Bay Area, Silicon Valley), This describes the type of investor the person is (e.g. Health Care Private Equity Stage Companies With More Than 50 Employees, Health Care Private Equity Stage Companies With More Than 10 Employees, Information Technology Private Equity Stage Companies With More Than $1M in Revenue, Health Care Private Equity Stage Companies With Less Than $500M in Revenue, Information Technology Private Equity Stage Companies With Less Than $500M in Revenue, Health Care Private Equity Stage Companies With Less Than $50M in Revenue, Information Technology Private Equity Stage Companies With More Than 10 Employees, Information Technology Private Equity Stage Companies With More Than 50 Employees, Information Technology Private Equity Stage Companies With Less Than $50M in Revenue, Health Care Private Equity Stage Companies With Fewer Than 1000 Employees, Algorithmic rank assigned to the top 100,000 most active People, The organization associated to the person's primary job, Total number of current Jobs the person has, Number of news articles that reference the Person, Developer of Glasgows Met Tower sets up investment management firm. About RelateCare RelateCare began as a joint venture between Rigneydolphin and leading U.S. healthcare institution Cleveland Clinic in 2014 following a highly successful collaboration. Through their landmark investment in our state, RelateCare is helping us build the economy we need to take Arkansas to the top, said Governor Sarah Huckabee Sanders.
Irish health care servicer to expand in Sherwood, create 255 jobs This involved the centralisation of all Cleveland Clinics patient access and appointment scheduling functions under one umbrella collocated with a dedicated team of 24/7 available Registered Nurses to provide clinical guidance and follow up. Conor OByrne is the CEO of RelateCare and a former Director of Operations at Rigneydolphin. Unit 10/11, IDA Industrial Estate,Cork Road,Waterford,X91 F720Tel: +353 51 590 000, Innovation Works 1,Kerry Technology Park,Dromtacker,Tralee,V92 V22YTel: +353 51 590 000, 3615 Superior Ave E, Ste.
College Dublin and Waterford Institute of Technology in Psychology and Consumer Behavior and is a former Chairman of the Irish National Health Service Executive (HSE). Established in 1990 and headquartered in Waterford Ireland, Rigneydolphin continues to specialise in the provision of innovative value-adding contact centre and back office solutions to many blue-chip organisations at home and abroad in both the public and private sector.In 2013, Rigneydolphin launched sister company RelateCare, a healthcare communications and support solutions organisation with a leading international healthcare system (Cleveland Clinic) to form a company with a sole focus on the healthcare industry.In the last few years the Group has prioritised the development of services which focus on the unique needs of the ever-changing global healthcare market. Operate more efficiently. To help the company onboard customers faster and drive service development whilst ensuring the compliance of healthcare data, Arkphire leveraged Dell Technologies APEX Flex on Demand. We provide a range of quality, training, and monitoring services to keep employees energised, something that has maintained our success. Some organisations are facing staffing shortages, shortages of affordable space, inadequate technologies or the correct know-how to repair underperforming business units within their organization. RelateCare is a growing company with a special purpose to improve health equity and improve patient outcomes, and we are doing it one interaction at a time. RelateCare began as a joint venture between Rigneydolphin and leading U.S. healthcare institution Cleveland Clinic in 2014following a highly successful collaboration. All Rights Reserved. The new hub in Sherwood will serve to support RelateCares clientele through remote clinical support services, post-discharge management services, and telehealth and patient appointment scheduling services. Early on via the Rigneydolphins Waterford contact center a highly innovative Post Discharge Follow Up Program was developed which still exists today through RelateCares team. (March 2, 2023) RelateCare, an Irish healthcare communications and services organization, today announced that it will create 255 new jobs within three years in Sherwood, Ark., to support back-office functions for hospitals and healthcare facilities for clients in the United States.
RelateCare | Dell UK Industry:Professional Services Our values of integrity, collaboration, innovation, empathy and excellence are at the heart of everything we do and help define our culture so that together we can deliver extraordinary things for patients and healthcare organizations, and make RelateCare a brilliant place to work. The company is headquartered in. APEX Flex on Demand enabled RelateCare to onboard fast, using pre-positioned, highly cost-effective VxRail nodes to handle growth as well as sudden spikes in workloads. The solution created a buffer for those spikes, with RelateCare paying only when the buffer was used. RelateCare is a healthcare communications consultancy and outsourcing organization that began as a joint venture between the Cleveland Clinic & Rigneydolphin. Our operations are security certified (ISO 27001) ensuring infrastructure remains data secure and GDPR compliant. Our voice, approach, and mindset matters every time. Eibhln has a proven track record in customer success, developing and empowering people, employee engagement, leading diverse and multi-cultural teams, driving revenue growth and achieving efficiencies to optimise profitability. We are really thrilled and proud to have someone of Eibhlns calibre joining our leadership team and working with our Board, employees and fantastic clients. Accomplish complex workloads with ease and agility. As COO, Eibhln will establish operational management practices across the business to ensure successful execution of the business's growth strategy and work with CEO Conor O'Byrne and peers to shape the next phase of the business. RelateCare began as a joint venture between the Cleveland Clinic and Rigneydolphin.By combining Rigneydolphin's experience in contact centre management and Cleveland Clinic's expertise in healthcare delivery, RelateCare provides leadership in patient access, telehealth, contact center and outsourcing solutions to healthcare organisations around the world. Continually looking to the future, a new generation of medical device, diagnostic and digital health companies are pioneering design-led biomedical thinking to meet their customers evolving needs. Customer experience is paramount to us at NBI, and with Rigney Dolphin we can deliver on seamless and positive interactions to the public, across 4 communication channels. Were very proud of the fact the majority of new business comes from positive referrals from current clients. 4406C,Cleveland,OH 44114Tel: +1 216 553 3727, 2402 Wildwood Ave,Suite #201.Sherwood,AR 72120Tel: +1 216 553 3727, RelateCare 2023 | Cookie Declaration | Privacy Policy. Damien Dineen,Head of Marketing, CX & Insights. It combines Cleveland Clinic's healthcare expertise and Rigneydolphin's experience in contact-centre management to provide patient communication services to hospitals worldwide, including 3 of the top 10 in the U.S. By combining Rigneydolphins experience in contact centre management and Cleveland Clinics expertise in healthcare delivery, RelateCare provides leadership in patient access, telehealth, contact center and outsourcing solutions to healthcare organisations around the world. RelateCare began as a joint venture in 2013 between Rigneydolphin, a leading Irish-based contact center company with over 25 years contact center experience, and the Cleveland Clinic, following a relationship which began . For expert assistance finding your Irish partner, get in touch with your local Enterprise Ireland office. We demonstrate integrity by setting a positive example, respecting each other, and practicing accountability. We connect patients to the right care, at the right time, in the right place, resulting in exceptional experiences and outcomes for patients and healthcare organizations. The bedrock of our relationship is in elevating their patient access success. RelateCare began as a joint venture between the Cleveland Clinic and Rigneydolphin. With APEX Flex on Demand were as flexible and cost effective as any cloud solution, but without the concerns over data residency.
Frank Dolphin - Crunchbase Person Profile RelateCare is a joint venture between Cleveland Clinic in the U.S. and Rigneydolphin in Ireland. As a homegrown Irish organization increasingly focused on growing in the U.S., we now have a really strong platform to continue to drive solutions and create value for our healthcare clients here.. RelateCare has also been fortunate to boast a hugely positive relationship with Waterford Institute of Technology school of nursing this partnership has been a source of talented, well-versed students and graduates. Conor was lead consultant in the development of Cleveland Clinic's Access to Care model, which involved the centralization of all Cleveland's patient contact operations under one roof.
Eibhln Payne joins RelateCare as Chief Operating Officer I thank the RelateCare team for choosing our state and look forward to working with them to pursue policies that make Arkansas an even more favorable candidate for business expansion.. The combination of a top-class technology infrastructure and a highly trained expert staff enables RelateCare to deliver an exceptional experience to patients across the globe. RelateCare is a joint venture between Cleveland Clinic in the U.S. and Rigneydolphin in Ireland. They are also central to how we recognize and reward our colleagues. Leave your details and one of our experts will contact you! You dont have relationships with individual clients for over 20 years without doing something right. Our goal is to provide a flexible working model that affords our employees great opportunities to progress and upskill to support our dynamic business. RelateCare began as a joint venture between Rigneydolphin and leading US healthcare institution Cleveland Clinic in 2014 following a highly successful collaboration. By having an Irish operation, it also gives an advantage because of time zone differences and being on the edge of Europe. Conor has an MBA from Waterford Institute of Technology. Eibhlns record speaks for itself.
Irish company RelateCare creating 280 new jobs in Tralee expansion RelateCares headquarters are in Waterford City, with U.S. Individual contribution is fundamental to creating a culture of inclusion, collaboration and engagement. Because we care, we give the best of ourselves every time. **Payment solutions provided to qualified commercial customers by Dell Financial Services (DFS) or through Dell Technologies group companies and/or through Dells authorized business partners (together with DFS Dell).
Jordan Reinhardt - Director of Information Services - RelateCare Its work that matters. The Metro Little Rock Alliance (MLRA) is a coalition of 11 counties: Clark, Faulkner, Garland, Grant, Hot Spring, Jefferson, Lonoke, Perry, Pulaski, Saline and White. Our management team have over 120 years combined experience, uniquely positioning us in a competitive market. We know customer service, and we know how to continue to change and evolve. For us, it's important that everyone can be themselves and can grow to achieve their full potential.
RELATECARE LLC - Enterprise Ireland Before the majority of Irish companies catapult themselves onto an international stage they have spent a lot of time testing their product or services to ensure when they go to market internationally that their solution is best-in-class. Here's a list of some of the top trending technologies and APIs used by RelateCare. Location:United States and Ireland, Pay only for the technology you need while providing access to ready buffer capacity with payments that adjust up or down to match usage.**. About the Arkansas Economic Development CommissionThe Arkansas Economic Development Commission (AEDC), a division of the Arkansas Department of Commerce, seeks to create economic opportunity by attracting higher-paying jobs, expanding, and diversifying local economies in the state, increasing incomes and investment, and generating growth throughout The Natural State. Little Rock, AR 72202. All providing an elevated patient and provider experience and allowing healthcare organisations to focus on their core competencies. The mission of the Metro Little Rock Alliance is to cultivate regional growth and prosperity throughout the area by marketing the regions strengths and advantages to prospective companies and site location consultants for the purposes of attracting investment and creating jobs. Urgently needed.
RelateCare | Communicating Better Health | LinkedIn ", Customer:RelateCare
Rigneydolphin were respected as thought-leaders in the area of contact center management and operations and were brought in to design and implement Cleveland Clinics Access to Care Centralization project. Partnership models help optimise patient engagement pre- and post- hospital visit, allowing the healthcare provider to focus on face-to-face and bedside care. RelateCare plans to hire new management executives, support staff members, and access-to-care staff members.
With a uniquely collaborative ecosystem that spans global multinationals, start-ups, university researchers and government-supported R&D centres, Irish exporters deliver an unparalleled innovation advantage to their customers. RelateCare, headquartered in Waterford, Ireland, began as a joint venture between Rigneydolphin and leading U.S. healthcare institution Cleveland Clinic in 2014 and already employs 100 staff in Arkansas primarily in the Little Rock area.
Ireland-Based RelateCare Expands Sherwood, Arkansas, Operations Sherwood offers small-town charm, yet it is close to big city amenities. This announcement is a major milestone for our city, as it not only creates new opportunities for our residents, but also drives economic growth and development. Thank you for your request. Angel, Fund of Funds, Venture Capital), Number of Investments the Individual has participated in, Total number of current Jobs the person has. He has lectured at Trinity. Wed Oct 23 2019 - 07:39 Healthcare communications consultancy RelateCare has agreed a deal with MML Growth Capital Partners Ireland that will see the latter make a significant investment in the. Jordan Reinhardt Director of Information Services, By clicking Submit, you agree to be contacted by, APEX Cloud Platform for Red Hat OpenShift, Do Not Sell or Share My Personal Information, Dell Technologies and its group of companies, MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF, SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS. In Spain, solutions are provided by Dell Bank International d.a.c branch in Spain and specific countries within the EU and EEA and in the UK and Switzerland by Dell Bank International d.a.c, trading as Dell Financial Services which is regulated by the Central Bank of Ireland. Modern Ireland is now being recognized for its inclusivity, multiculturalism, and openness. Frank is a Chartered Psychologist by profession and has worked as a clinical and consulting psychologist at the Children's Hospital, Temple St. and St. Joseph's Clonmel.
Claire B Smith - Senior Training Specialist - RelateCare - LinkedIn RelateCare is a healthcare communications organization that specializes in patient access and patient engagement solutions. Back Submit. Dublin, County Dublin. Despite not necessarily being in the room face to face with clients day in day out, our solutions are accompanied with a high degree of quality service and ongoing commitment. It combines Cleveland Clinic's healthcare expertise and Rigneydolphin's experience in contact-centre management to provide patient communication services to hospitals worldwide, including 3 of the top 10 in the U.S.
Irish Company RelateCare to Create 255 New Jobs in Sherwood, Ark. Most recently, Eibhln was Vice President at Blizzard Entertainment for Global Support Operations & Service Technologies, where she was based in California for more than five years leading operations in the US, Europe, Korea, Taiwan & China. Arkphire deployed the latest hyperconverged infrastructure Dell EMC VxRail appliances at its data centre to serve RelateCare customers. With locations in Ireland and the USA, RelateCare has the experience and the capacity to develop relationships with its clients that are long lasting and deliver innovative and unique opportunities to address current and future healthcare challenges. Rigney Dolphin provides a full service contact centre for NBI to inform the public on the scale and progress of the network rollout, under the National Broadband Plan. RelateCare | Communicating Better Health Aug 2022 - Present10 months Training Specialist rigneydolphin Feb 2021 - Aug 20221 year 7 months Waterford, County Waterford, Ireland My duties include:. Value for money is being achieved for PCRS wishes to acknowledge the courtesy and professionalism of all staff at the medical card call centre at Rigneydolphin. Part of the Akusus Group, the company provides patient-access and patient-engagement solutions to leading healthcare organizations globally through its technology platforms. RelateCare provides patient-access and patient-engagement solutions to leading healthcare organizations around the world through its technology platforms.
No doubt, the long cultural and heritage ties between both nations has served as a catalyst for positive working relationships. It combines Cleveland Clinic's healthcare expertise and Rigneydolphin's experience in contact-centre management to provide patient communication services to hospitals worldwide, including 3 of the top 10 in the U.S. Our values guide our decisions, actions and our future. The company increasingly uses virtual platforms to communicate effectively and drive solutions for clients, offering real opportunities for employees to upskill and add value. Unit 10/11, IDA Industrial Estate,Cork Road,Waterford,X91 F720Tel: +353 51 590 000, rigneydolphin 2023 | Cookies | Privacy Policy, "PCRS wishes to acknowledge the courtesy and professionalism of all staff at the medical card call centre at Rigneydolphin. Eibhln Payne has joined the RelateCare and Rigneydolphin Group in the role of Chief Operating Officer. Permanent, Full-time. As COO, Eibhln will establish operational management practices across the business to ensure successful execution of the businesss growth strategy and work with CEO Conor OByrne and peers to shape the next phase of the business.
RelateCare Company Profile | Management and Employees List - Datanyze We recently interviewed OByrne about how Irish technology solution providers are finding a high level of interest, acceptance, and success within the US market. Clients can count on rigneydolphin to deliver time and time again, no matter what. Director, Business Development & Marketing, Senior Contact Center Management Consultant, Senior Business Financial Analyst & Accountant. She is a great leader, motivator with a passion for developing solutions and we are very excited to see how she can bring her talents to bear in our exciting future of as we continue to grow and expand on the international stage.. Scale as needs expand. 2018 Enterprise Ireland. By combining Rigneydolphin's excellence in con tact center management and Cleveland Clinic's expertise in healthcare delivery, the company was formed to help healthcare organizations provide bespoke contact center solutions, including appointment scheduling, patient outreach, nurse triage and post-discharge call-back programs from their patient coordination centers in Cleveland and Waterford, Ireland. RelateCare headquarters are located in 3615 Superior Ave E Ste 4406C, Cleveland, Ohio, 44114, United States, RelateCares main industries are: Business Services, Call Centers & Business Centers, RelateCare appears in search results as Relatecare LLC, RelateCare, Dolphin Enterprise 11 8298 LLC, Ireland Express LLC, RelateCare| Communicating Better Health, Web Hypertext Application Technology Working Group, Get Free Access to RelateCare Contacts Info. RelateCare began as a joint venture between Rigneydolphin and leading U.S. healthcare institution Cleveland Clinic in 2014 following a highly successful collaboration. Hubs in Cleveland, Ohio and Little Rock, Arkansas. "We are proud to welcome RelateCare to Arkansas, where it will find a robust workforce to power its operations, said Clint ONeal, executive director of the Arkansas Economic Development Commission. Underpinning the medical technology industry, an established and lean Irish sub-supply sector and supply chain is capably servicing the exacting requirements of market leaders globally. I want to thank RelateCare for placing their trust in us and congratulate Mayor Heye-Townsell on this significant jobs announcement., I would like to welcome RelateCare to the city of Sherwood, said Sherwood Mayor Mary Jo Heye-Townsell. An alumnus of Trinity College Dublin, Eibhln has thirty years experience in multi-industry international operations and leadership. Activity Vodafone Ireland has had a proud association with Irish rugby since 2016 and I'm delighted today to announce Vodafone as the lead partner for . Our 1,400 colleagues are primarily based in the US or Ireland, and work in one of our offices, remotely, or a hybrid of the two.
Rigney Dolphin - Trusted Partner. Reliable Collaborator. Our goal is to simplify and enhance the purchase process for customers and build successful, long-term business relationships between international companies and Irish suppliers. Rigneydolphins leadership team including Dr. Frank Dolphin were first introduced to a trade delegation from Cleveland Clinic in 2009 by Enterprise Ireland. Cleveland Clinic were experiencing a period of transition and change as they targeted elevating the quality and uniformity of service provided to their patients through their various contact centers. Irish companies are very fortunate to benefit from Enterprise Irelands backing and long may it continue.
Irish company RelateCare to create 255 new jobs in Sherwood RelateCare began as a joint venture in 2013 between Rigneydolphin, a leading Irish based contact center company with over 25 years contact center experience and the Cleveland Clinic U.S., following a relationship which began in 2009. Find a better way. Partnership models help optimize patient engagement pre- and post- hospital visit, allowing the healthcare provider to focus on face-to-face and bedside care. Every interaction matters. tact center management and Cleveland Clinic's expertise in healthcare delivery, the company was formed to help healthcare organizations provide bespoke contact center solutions, including appointment scheduling, patient outreach, nurse triage and post-discharge call-back programs from their patient coordination centers in Cleveland and Waterford, Ireland. OByrne has led RelateCare since its inception in 2013, overseeing remarkable growth from five employees to over 180 employees today.
Irish Company RelateCare to Create 255 New Jobs in Sherwood, Arkansas Be it engagement with our colleagues, members of our communities, our partners, and of course their patients we understand that each interaction is an opportunity to create a long-lasting positive impression. In 2013, Rigneydolphin launched sister company RelateCare, a healthcare communications and support solutions organisation with a leading international healthcare system (Cleveland Clinic) to form a company with a sole focus on the healthcare industry.
Turning our purpose into reality starts with our employee experience. 12.25-14.50 an hour. By combining Rigneydolphin's excellence in contact center management and Cleveland Clinic's expertise in healthcare . We connect patients to the right care, at the right time, in the right place, resulting in exceptional experiences and outcomes for patients and healthcare organizations. The beauty of APEX Flex on Demand through Dell Financial Services was that it gave RelateCare a cloud-style IT consumption model whilst ensuring data stayed on-premises. Always striving to improve by embracing innovation and continuous improvement. OByrne first led a team of consultants in the creation and development of Cleveland Clinics world-renowned Access to Care Center in 2009, which still is widely regarded as one of the leading Patient Access models internationally. Prior to Blizzard Entertainment, Eibhln worked for twenty years in leadership roles in Telecommunications, Automotive, Retail & Hospitality Industries in Ireland & the UK, overseeing operations for major brands such as O2, Avis Rent a Car, The Automobile Association, Sainsburys Plc & Hilton Hotels. RelateCare is a growing company with a special purpose to improve health equity and improve patient outcomes, and we are doing it one interaction at a time. RelateCare is a joint venture between Cleveland Clinic in the U.S. and Rigneydolphin in Ireland. Applied Research for Connected Health (ARCH), positive relationship with Waterford Institute of Technology. Eibhlin will have responsibility for managing and optimizing operations across the RelateCare and Rigneydolphin businesses and will encompass the following teams: Operations, PMO, Support Services, HR, Learning & Development and Facilities. With individual client relationships spanning over 2 decades we are in it for the long haul. Rigneydolphin not only provides staffing solutions, we also ensure that employees are always fully engaged and motivated, as this is an integral part of life here. With locations in Ireland and the USA, RelateCare develops relationships with clients to deliver innovative and unique opportunities to address current and future healthcare challenges. In the healthcare industry, the Irish market is seen as a suitably sized market to carry out pilots and develop a proof of concept. Strive for excellence. Conor was involved in Enterprise Irelands Connected Health Steering Committee and is a former board member of the Center for Applied Research for Connected Health (ARCH). RelateCare and Rigneydolphin Group are delighted to welcome someone of Eibhlns experience and talent to the team.
RelateCare wins 'significant investment' to help expand business Effective patient communication solutions connect healthcare providers to their patients and customers while improving the overall patient experience and quality of care.
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