Paula Young Reviews - 57 Reviews of Paulayoung.com - Sitejabber Copyright 2023 Consumers Unified, LLC DBA ConsumerAffairs. Was told, "Dont know what to tell you." SO I ASKED THEM TO CREDIT MY CARD FOR ALL THE ORDERS, EVEN THE ONES I DIDN'T RECOGNIZE. The website has been known to have shipping and delivery issues, with customers reporting delays and lost packages. We conducted a search on social media and found several negative reviews related to Paula Young. Unfortunately, they told me that I was too late and the order was already in the warehouse, ready to be delivered. Their website shows no tracking information for my order. Now they wanted me to pack up the used wig and drive to the post office so they could inspect the wig. Supervisor Donna did not like the way that I was describing why I wanted to return the item and actually stated that I am not using the right adjectives to describe my dislikes. THEY SAID THEY'RE BEHIND ON SHIPPING ORDERS BUT THAT THEY HAD SENT MY ORDER. DO NOT BUY FORM PAULA YOUNG! I'm disputing the charges so they're not getting away with highway robbery. It is unfortunate that this has happened and I am not satisfied with how things were handled. 7 DIY Cosmetic Surgery Secrets That Will Save You Thousands of Dollars, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I sent those wigs back and waited for my refund. Read 1 more review about Paula Young Wigs. COOLCAP Wigs. It has been weeks and I still have not received my refund. There was an attempt to deliver yesterday (Friday), but couldn't complete because Paula Young shipping didn't ship to my complete address. Pay more for better service.
They only shipped one, and then when I called almost three weeks later to inquire about the other, they told me the customer had cancelled it. Sometimes the wigs look nothin' like the picture and other times they're so threadbare ya can see the cap. Firstly, I had used a free shipping coupon but when the order was sent to my email the coupon had disappeared. When I finally did receive the bottles of hairspray they had just been thrown in the box with no padding and one of the bottles leaked. Login with an email address and password. It ended up costing me over $32 to return a $93 order. We use dedicated people and clever technology to safeguard our platform. I will go bald before I buy from these scammers.. It was all shiny and looked like something you'd see on a cheap Halloween costume. I think they totally redeemed themselves by sending that email and making things right. How do I know I can trust these reviews about Paula Young Wigs?
I have found that purchasing wigs of better quality makes sense. Additionally, there have been complaints about misleading pricing and promotional offers, which can be confusing and difficult to understand. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Took advantage of a "Special" ordered two wigs and paid for two wigs. Bull crap scamming company with mediocre wigs! There has been a steady erosion of customer service, along with a strikingly dramatic rise in fees - to the point where I am done! A tracking number was provided. However, when I tried to check out, I was disappointed to learn that I didn't qualify for free shipping because my purchase was less than $59.99, which was the original price of the wig. Backed by the National Science Foundation, Very unhappy with my experience with their, I was sent wrong item and to return and customer service TERRIBLE, Poor Quality, DO NOT TRUST THIS COMPANY! The wig cost $59.99 and with the 20% discount it came to $51.99. They gotchu too. The itchy, scratchy, poufy stuff just covers up the loss. Tip for consumers:DO NOT USE THIS SITE!!! After navigating the customer service robot and finally getting a live agent, the representative gave me a "Pitney Bowes" tracking number. Is this your company? PHONE I ORDERED SOME WIGS BUT THEY NEVER SHOWED UP. I felt I had lost my hard-earned money and would have to settle with something I didn't actually want.
PaulaYoung.com Reviews - Viewpoints.com I was told that I would pay $9.95 to return it for shipping.
Easton Wig by Paula Young | Long Wigs | Paula Young Not very happy the top by the back isn't smooth it feels like there's been some of the hair cut off it towards the back on top the hair in the back is very thin u can see through it. Simply email our Customer Service Department at customerservice@paulayoung.com. They even had a 20% discount offer with free shipping on purchases over $59.99. Very happy with it. Tip for consumers:Do not use this company. The website states most orders ship within 24 hours. Word to the wise--avoid "Special" promotions because they will cheat you. No confirmation until I emailed back. Yo, let me tell you 'bout my experience with Paula Young. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. However, when I received my bill, it wasn't at the rate shown on screen, they added the shipping fees with no warning.
Paula Young Wigs - Facebook Stay Away! Click here to get notifications about new complaints of Paula Young. 3. Cannot answer as I have not as yet received anything. However, I'm not sure if I will be purchasing from them again, given the additional fees and high shipping costs. File a complaint Table of contents Follow Share Complaints Reviews Contacts Paula Young phone number +1 (180) 036-49060 0 0 Paula Young website www.paulayoung.com What are Paula Young's email addresses? Extremely long delivery time. DO NOT PURCHASE ANYTHING FROM THIS HORRIBLE COMPANY. They do the same thing for any great wig, like the Sheer Heidi. I told them I wanted to cut my losses and get away from them. They said that they charge more for shipping to Canada, however, the shipping method was clearly Canadian shipping and the charge was to be $7 (a savings of $16.99 because of the Paula Young coupon applied, which the system accepted.) All I know is I'm never buying anything from Paula Young again. I picked up a couple of turbans, and let me tell you, they were not up to snuff. After three whole weeks, Paula Young finally sent me a postcard to let me know that the item was out of stock. There was some difficulty in evaluating or examining the information or data present on the paulayoung.com. All Rights Reserved. I felt a bit betrayed, but I guess that's just how they get you. It just doesn't make sense to me. So, what started out as a $56 wig ended up costing me $74. I want to return a wig because it is too gray. Any issue related to order modification or cancelation please call our customer service number below. I called to cancel and they stated because it is "in the warehouse ready for shipment" they are unable to cancel. Paula Young has partnered with Pitney Bowes who partners with USPS, and nobody knows when it will arrive. What is Dr. Paula Young, MD's office address? I noticed that each wig was of poor quality and totally not worth their prices with little strands standing out and the wefts being all too visible.
Wigs For Women - Human Hair & Synthetic Wig Styles | Paula Young It's so easy and your savings are in addition to any other special offer or promotion you apply to your order! I call the company and I'm told at the bottom of the email I got it says I have to spend $59 to get FREE shipping. Buy from them with extreme caution. Paula Young has received many positive reviews and has become a popular destination for women looking to enhance their hair. I purchased like 4 big bottles of hairspray from these peeps 'cause there was a good sale going on, you know? It may be small, but you can see the white bands of the cap all 'round the top. So, I ordered summin' and decided to pay extra for that speedy shipping. So, I hit 'em up and was like, "Yo, Paula Young peeps, gimme back my money for that botched up shipping." They need to start recording calls and having customer service surveys. They haven't been delivered. INSTEAD, THEY SAID THEY WOULD SHIP THE ORDER "SOME TIME." The quality of Paula young has gone down hill they are terrible. PY would not replace the wig without charging me return postage ($8.00) & a restocking fee (19.00). This will surely increase the credibility of your complaint. Complaints and feedbacks on Paula Young
Ripoff Report | Paula Young complaints, reviews, scams, lawsuits and Paula Young Customer Support Rated Extremely Low. This is not a one off as I re-did it and saw that once again the system accepts a free shipping code to reduce the shipping charge (although still extra for Canada), but then they put in an extra charge later with no explanation or consent. AND THEN I SAW THAT THEY CHARGED MY CARD FOR WIGS I DIDN'T EVEN ORDER!
The 7 Best Wig Stores for 2023 | Free Buyers Guide - TopConsumerReviews.com The person I talked to was rude, impatient, and bordered on hostile. Information for the entry hasn't been updated since Feb. 11th and states the package is still at a shipping facility in Massachusetts. Well see. I guess that is a way to make money from people, have them buy your product, don't give them a credit or a full refund. I DON'T RECOMMEND BUYING FROM PAULA YOUNG. MAIL My wigs from Paula Young have been amazing though - straight, wavy, curly, you name it. Strange because PayPal is still showing the ORIGINAL purchase price for BOTH wigs. Personally, I think it was a total rip off. They are very rude and very unhelpful. See the highest-rated hair care products brands like Paula Young ranked by and 51 more criteria.
Bob Wigs | Collection Of Short Hair Wigs| Paula Young | Paula Young If they don't have any more respect for their customers than this I think I'll take my business elsewhere. 150 percent price guarantee: Did your friends or family notice a difference when you used paula young products? Save BIG w/ (11) Paula Young verified discount codes & storewide coupon codes. I would put a zero if I could. But hey, that wasn't too bad a price for a good wig, or so I thought! Paula Young is just horrible. They told me that the initial charge would be dropped when my order shipped and that was both aggressive and lacking in empathy. What a rip-off. Today informed me that I need to send it on my own. I am furious. Aside from that, I did like some of the wigs I saw on their website. So, I followed every instruction they gave me for the return process. PLEASEDO NOT WASTE YOUR MONEY WITH THIS FRAUDULANT COMPANY! There are many reasons you might want to buy a wig, including a cheaper alternative to medical therapies for restoring baldness, hiding a bad hair day, changing up your hair color and style easily, or even for a costume! If you find the same product cheaper elsewhere within seven days of your purchase, email a link to the product page to Paula Young customer service. I tried every iron I own and it just came out flat. Many customers have expressed disappointment in the quality of the wigs, with some claiming that they do not look as advertised and are not made from high-quality materials. Avoid this company. The form is unavailable at this time, please try again later. 1 review CA Jul 25, 2021 Disappointing Disappointing. I HAD A REALLY BAD EXPERIENCE WITH PAULA YOUNG. Ive been a customer since I had chemo 12 years ago. I have bought their wigs before but the quality of wigs has gone down hill. STAY AWAY FROM PAULA YOUNG, FOLKS. Paula Young About The history of Paula Young can be traced back to 1978. Please shop elsewhere. Secondly, if the wigs are somewhat wearable, they tangle underneath badly and wear out really fast. I did not realize I signed up for a monthly charged membership and when I called customer service they refused to not only cancel the membership, but also my wig order, even though I talked with them and emailed my request a couple of hours after ordering. I gotta say, I was pretty disappointed with the products I got from Paula Young. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I might just do that. I have ordered a few wigs from them & while none were exactly like the picture, they were close enough or I at least felt I could roll with it, UNTIL this last one in early April 2023. They say received on 11/21. Your personal MarketLive data will not be shared with. That false advertising is just not cool. Paula Young Platinum Plus offers exclusive benefits designed for our best customers. Still a loyal customer, it's a struggle to find simple wavy style, middle part, bangsand as soon as I find a style I can live with, they quit selling it. I've had enough. They kept saying it's a NEW policy!
Complaints for Paula Young Wigs in Brockton, MA - 156261150 - BCA Needless to say, I will never be shopping here again after the terrible experience. It is supposed to. You want somethin' that's short and sweet? CAN YOU BELIEVE IT? So, I recently ordered a wig from paulayoung.com. She just bought a new one and received it today. It didn't mention anything about this when I placed the order. Never again. I was told to correct the error they would need to charge my card again, then when my order shipped, the initial charge would drop off, I declined, and told her not to charge my card. We aim to provide readers with the most up-to-date information available about today's consumer products and services. I'm not cool with that at all! No matter how I showed them this was THEIR error to have not listed the black portion of the wig they refused to not charging me and outrageous "RESTOCKING FEE". So this item cost me $43.10. The representative said the charges I agreed to were estimates, but there is no indication of estimate on the final invoice or on the initial checkout webpage (just on the cart page before you put in an address). I went and bought 2 wigs from paulayoung.com. I came across a cute style called Salem on the Paula Young site and the color I liked described the roots as "medium honey blonde" in color. The color was okay though, but if I send it back, I only get about $60 back 'cause of the restockin' fee. That is completely deceptive marketing. Mailed 11/10/22 for an exchange. I reported them to the BBB. Recorded messages as communicationandrepeat emails. Stick with reputable sites! Let me tell you, no one wants to look like they have a wad of dreadlocks under their part. The advertisement papers that were in there were stuck to this bottle because they had gotten wet and then dried.
Paula Young Wigs Reviews | Read Customer Service Reviews of www 2 thumbs down. Terrible customer service. (No actual photo of that wig in the color I chose is on the website.) On top of that, the design was straight-up ugly. With in 3 days the back of the wig is already ratty, pappy, can't get a comb thru it. Unsubscribe at any time. This pandemic has caused so much turmoil and they're making people pay extra for it. And when it finally did, it wasn't even the right color! Here are 8 tips for writing great reviews. The treatment I received was unbelievable, and I was passed on from one person to another and 54 minutes later I got the Queen Supervisor DONNA and she was just as awful as the wig itself. Our scan shows Paula Young website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. Claim your listing for free to respond to reviews, update your profile and manage your listing. After calling. He had no clue what I was talking about. When I said there was no indication of estimate on the invoice I was viewing, she said I was lying and hung up on me! The return label has no numbers and is not USPS as I was told. They start counting your 30 days as soon as you order. The bangs are supposed to sweep to the side but stick straight out. Vicki absolutely horrible looks like a hack job and so fake and cheaply made. We value your privacy. Paula Young. Order from wig outlet that gets the wigs to you within a week and refund you or exchanges within a week and customer service is excellent. They rip of people. Also, when I visited the site to place the order I received a "welcome email with a 20% discount code", yet when I placed the order with that code the discount wasn't applied. I was referred to the catalog that I'd already gone thru, with no luck. Omg, let me tell you about my experience with Paula Young. Enjoy reading our tips and recommendations. Customers can purchase wigs online or by catalog. The rate with free shipping was shown on the screen, but they charged my card for a different amount, that included shipping. Never again! Claim your profile to access Trustpilots free business tools and connect with customers. Horrible wig! You use expensive skin creams, eat nutritious foods, and drink lots of water. Basically the $19.99 item cost me $33.11. This has been going on for months. We do not accept C.O.D. Rebate forms have been provided in your welcome kit for your convenience but are not required. Like, what's the deal with that, am I right? Products used:Hair topper in a golden brown for my 76-year-old mother who has significant hair loss. Furthermore, I was not impressed with their shipping costs. They rip of people. The delivery is terrible. I decided to check out their website and their prices seemed reasonable. I stupidly ordered a second order before the first arrived and am angry with myself. The color was true to the website's description and the fit was perfect. I paid a lot of $$ for the wig, there was no way I was keeping it, but I will NEVER buy another wig from them again. I won't be going back there again, that's for sure! And on top of that, the wig is so threadbare ya can see the cap. The age of Paula Young's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. Hit or Miss: My Experience with Paula Young Wigs - The Good, The Bad, and The Discontinued, State Farm Mutual Automobile Insurance Company, A 16-year track record of successfully managing customer reviews, Our team of experienced professionals handles each review with individual care, Last but not least, all our services are absolutely free. When I spoke with their customer service (a decided oxymoron) representative, she informed me that my price for the wig (INCLUDING my credit) would be slightly over $60! FAX The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. "No Discount" for shipping! I explained that it would arrive too late and I didn't want it, but they insisted that they cannot cancel the order, only ship a new one and then I could return it. It's quick, easy, and safeour website is secure, and no one else will be able to access your confidential information. I asked to speak to a supervisor, and was told that it would take another week before I received my credit. But then, all of a sudden, I got an email from Paula Young, saying they were sorry about what went down. But then, I got an email saying I was only gonna get store credit for the two wigs that were supposed to be refunded. I SAID NO THANKS, AND ASKED FOR A CREDIT INSTEAD. I just had a stroke and can't afford to lose the money for non delivery, I've been a Paula Young customer for many years. They charged me another $8+ to return the wig and took that off the return money I was entitled to ONLY if I bought ANOTHER wig with an additional "9.99 shipping charge which she "would wave this one time". Products used:Aria and Nicolethey will be junk wigs for cooking and cleaning. Compare at $138.00. Before you purchase from them copy & paste the item name/make and you will find same item on Ebay for less, no covid charge, free shipping and free returns and much better service. Man, that ain't right. And the other one, let's just say it didn't quite suit me, if you know what I mean. However, the Better Business Bureau gives Paula Young's parent company, Specialty Commerce . The other two though, I was told could be refunded. It goes against our guidelines to offer incentives for reviews. Their wigs usually look like they belong in some 50s housewife ad, but when they do have a good one, they toss it away like yesterday's trash. As the world's #1 salon-quality wig retailer, the Paula Young selection is unsurpassed and the low prices are unbeatable. The website offers a wide range of products, including synthetic wigs, human hair wigs, clip-in hair extensions, and more. But man, was I let down by the whole shebang. I live in Canada and placed my order on 16th March and the package arrived in less than 2 weeks, which was earlier than I expected. I ended up having to pay $29.17 for something that should never have been sent to me because it was DEFECTIVE. It's like they get great reviews and then, poof, into the clearance bin they go. Saying I can snatch a wig for just $39 and with Free Shipping. i CAN NOT ORDER ANOTHER WIG UNTIL THEY RECIEVE THE ONE i SENT BACK. Will only repeat structured comments, sounds like a recording. It's a shame because their products are of good quality, but their business practices are a bit questionable. The shipment was returned to PY, now we're not able to enjoy our day out the way we'd planned, on Monday. I've enjoyed the wigs I get from Paula Young company but this false advertising is turning me away from this company. Until then, I'll be taking my business elsewhere. I have no idea who or why she was given that title. Your connection to this website is secure. Shame on me for thinking that Paula Young would be reputable Business. Just noticed a monthly fee of 16.95 taken out of my checking account to Paula Young. When I reached out to customer service, they told me they would send another one. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I will lose $40.00 to return an item that I could have purchased on Ebay (same exact maker and style) for $108.00. 2 reviews 10 helpful votes Paul Young rip off May 5th, 2020 I was told I have no order but they took my money and won't refund it! So this item cost me $43.10. They gave me a credit for free shipping(which I received) and they also sent me another bottle of hairspray. No responsibility for their own system. I would not give even one star if not forced to check one! But what I really appreciate about Paula Young is the customer service. So, I bought a couple o' items from Paula Young and lemme tell ya, it took forever ta get em. Useful Advertisement MD Monica Degani 2 reviews US Apr 3, 2023 They rip of people - That's how they make money. Then the stupid tracking number they gave me didn't work at all - like it was taking me to nowhere, you feel me? We ranked the best Paula Young alternatives and sites like paulayoung.com. Fast forward ordered 2 wigs on Monday night, card was charged $123 then on Tuesday evening my card was refunded and recharged $138 I know it's only $15 but it's the point of being charged one price and then when I called they said oh the price is only an estimate! BUT THEY WOULDN'T DO IT. Rude. No customer service, no apologies, nothing. Paula Young also has terrible quality wigs. I have purchased about 20 wig's from PY. AND YOU KNOW WHAT THEY SAID?
Specialty Commerce Corporation | Better Business Bureau Profile That's how they make money. They say shipped 13 July, but their tracking says product never delivered to USPS. My very first order had the same offer of free shipping and my coupon code was accepted. When I called the agents were difficult to understand with heavy accents and completely unprofessional and rude. This has been going on for months, now that I've searched and found it. Last month I spent a hunnid bucks on a wig and it was supposed to have barrel curls around the face, but what I got was some curly shag cut. Was sent wrong item but because on sale I can't get refund although it was their error. Disappointing Return Process from paulayoung.com, Deceptive Advertising: Paula Young's False Promises and Disrespectful Customer Service, Disappointing and Low-Quality Products from Paula Young: A Warning to Potential Buyers, Mixed feelings about Paula Young wigs: High Quality, Reasonable Prices, but Questionable Business Practices, State Farm Mutual Automobile Insurance Company. And let's not forget the return shipping. Like, almost 2 months. sCAM & CALLED AND THEY STILL WILL NOT ACCEPT A NEW ORDER!!! They charged me $1.95 for "delivery surcharge". Finally, when I got the bottles, they were just chucked into the box with zero padding, and one of them was leaky. Company sent me a confirmation for one wig claiming I "canceled" the second wig. After talking to their call center, I was told that it's a "membership fee" that I never signed up for. For real though, I had some medical hair loss goin' on and I was gettin' self-conscious about it when I had to go out and about. During another call today, another Paula Young rep claims the package is in Illinois. I ordered a wig that was beautiful in the ad. They tell me "Nah, we ain't refunding that."
Despite all the hassle, all I have to say is that for a simple and affordable wig use Amazon, they are much better than Paula Young. Paula Young promo codes, coupons & deals, June 2023. Sign up to receive our free weekly newsletter. I wish someone had warned me before I went ahead and bought from them. Paula Young is a classic bait & switch scam. They charge me $9.99 for the return shipping label. But as it stands, it is 2/19/22 and in collaboration with Pitney Bowes who works with USPS, nobody is sure when my delivery would be made. If returned anything they give you a small credit because they charge you for everything!! I wasn't too keen on mailing a check, because who knows what could happen with it? It was so janky, it looked like it was done with safety scissors by a 5-year-old.
Ripoff Report | Paula Young Review - Internet, Massachusetts I called for help and was given a suggestions (all that I had already tried).
Platinum Plus FAQ's - Customer Service Section | Paula Young I don't get it. Ordered $150 item on the 12th July for birthday. And what do they do? The shipping is absolutely horrible and the quality isn't that great either. You won't be able to return it even if defective. Never never ever again! (Feb 13,2022-They redeemed themselves) I DON'T RECOMMEND BUYING FROM PAULA YOUNG. It's the craziest thing I've ever seen in my life! I checked Trust Pilot AFTER I placed my order @ Paula Young and was worried I'd have the same experience as previous reviewers.
Drop Ship Wigs Policy | Wig Returns & Exchanges | Paula Young I am very concerned about reading all the other reviews that I might be being charged a monthly fee without my knowledge. I called several times to return the item in the evening however I was unable to articulate my point I guess and decided to call today during the day. Still processing on 12/1/22.
Paula Young Wigs Reviews | Read Customer Service Reviews of www Props to y'all, Paula Young! Now they said no. Stay away! To make matters worse, they didn't even offer FREE SHIPPING for my trouble. Customer service just said it was company policy. It didn't mention anything about this when I placed the order. Share your photos and videos with others to prove the truth of your words. This is absolutely the worst wig I have ever received. SAFETY NOTICE: ComplaintsBoard has analyzed Paula Young and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%. Honestly y'all, I'm so disappointed with Paula Young. Paula Young Wigs. Tip for consumers: Use Ebay instead since you will find the same item for much less and free shipping, no covid fees, no restocking fees. I TRIED EMAILING THEM BUT THEY DIDN'T RESPOND. I again say service is the worst! 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free.
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