We researched this on May 30, 2021. I tend to always get some wig units that i have been searching for a really good bargain price! // }, 10);
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They sent me the wrong color wig.
First, I ordered Wednesday and it was here in 2 days- with regular shipping! Use this comments board to leave complaints and reviews about Glamourtress. I love the prices, the selection, and the quality. Never received my hair, they stole my money, Glamtress store on State Avenue in Kansas City Kansas. }
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We had almost a $500 order to have the worest customer service. I have seen a lot of complains from previous customers about you mixing their orders. .filterDivClass{
7 DIY Cosmetic Surgery Secrets That Will Save You Thousands of Dollars, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. padding: 0 17px;
I contacted them to initiate a return for refund of payment. How do I change quantities or cancel an item in my order? They will call you back..surprisingly! If you think I'm lying, check it out yourself.
fbq('track', 'PageView'); *Offer valid on full-price items. Glamourtress Customer Support Rated Extremely Low 0 Resolved 1 Unresolved 0% of 1 complaints were resolved File a complaint Table of contents Verified Follow Share Complaints Contacts Glamourtress complaints 1 Filter by Sort by: Newest Most helpful D Debbie Ann Oct 19, 2017 3:39 am EDT stay away from this website This company is a mess. First and last time using them. // if (phase=="move" && direction =="right") {
We carry an impressive inventory of hair, skin and nail products at great prices to help you look beautiful without breaking your budget. People compliment me all the time and I've been telling them all about my experience. Please help the community by sharing any additional tips for contacting here in the comments. The lack of communication is completely unacceptable. // console.log($('.menu-mask'));
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Lightinthebox, elevatestyles, hairsofly, wowafrican, rosegal, rosewholesale are all more customer friendly. They don't accept returns, offer exchanges or refunds. Glamourtress Reviews | Read Customer Service Reviews of www No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. .mobilefilter-menu svg.icon {
Once again, we do apologize about the inconvenience." Help - Glamourtress.com The representative told me that the supervisor was at lunch and they would get back to me. 2023 Trustpilot, Inc. All rights reserved. I feel that your regular customers shouldnt be charge shipping and handling if the order is around $ 39. first time trying weave/wigs and want to know is this the way to go for a braided wig.. Knoji is a social discussion platform that's 100% free to use. I'm interested in purchasing freetress equal premium delux synthetic wig soft volume. background-size: 9px 6px;
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I called again, email and nothing happened. // // console.log("right");
Most times my orders arrive in two days. Why the inconsistency between what your representatives tell customers. That Monday I e-mail to check on the status of my refund. MY BAG 0; Toggle mobile menu. The best part for me is finding a look that I saw in my local store, with a discounted value on Glamourtress! Very happy I bought them.
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We use dedicated people and clever technology to safeguard our platform. Unbelievable. 99 or 49.99 also if discounts on orders it should also apply if you doing online or speaking to representatives . .custom input:checked + span {
I had fast delivery and they were very good with communication from ordering to shipping. When they were received, they were jet black and there was no return shipping label provided. // }
Maybe calling by phone is better? .custom {
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How can I chat live with a Glamourtress customer support rep? Each wig I ordered arrived really fast! background-origin: content-box;
Companies can ask for reviews via automatic invitations. Customer service is a thing of the past with them.. Our store offers everything from lotions and skin creams to wigs, weaves, false eyelashes, makeup and more.
The one curly wig I purchased, I could tell had been taken out of the package before because of the frizziness (from the hair net having been removed before and placed back on, but that was easily fixed, but it did not look like it had been tried on, or finger combed as far as I can tell.
I have never ordered from your company l always order from Samsbeauty some of your reveiws some are simply awful.l want very much to order from you but being on a fixed income l don't have money to throw away. top: 0;
I will never purchase anything from this company again yeah their prices are cheap for wigs but they customer service SUCKS! | Read 81-100 Reviews out of 372 . background: #6C6C80;
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Join the 372 people who've already contributed. I did not return but I won't wear it. Business response 03/22/2023 Hello, USPS had reported delays with updating tracking information for some packages. $8.95 for Priority (and it's the cheapest). Picture of email attached. I ordered 3. border-radius: 0;
Black Friday Glamourtress Coupon Codes & Deals. I was installing a lace front on a customer. I ordered the Black label 360 lacefront wig in natural boho on Friday evening and I received it today. margin-right: 5px;
I had to call over 47 times for someone to answer the phone. Delivery is always crazy around that time of year, so I really didn't expect them to arrive when they did. Nice surprise. // }
2023 Trustpilot, Inc. All rights reserved. 6 were here. I called customer service for two days and finally got a person who informed me they were out of the product; although they never sent me an emailing stating this. They claim that they would return my money for the items that they didn't send, however they never returned the money. We make it easy to find all of your beauty needs in one convenient location! The out of stock items didnt not allow me to add it to cart. transition: all .3s ease;
GlamourTress.com handle every customer with care because I'm the type of customer if I receive good customer service I'm Loyal and will keep coming back for future purchases This is very Unprofessional! It was the same quality and company and color. I filed a complaint with the BBB and repeated my dissatisfaction with the products I received. I consider SCAM.and, Tip for consumers:They should never order from GLAMORTRESS. I never heard anything like that in my life. margin-top: 13px;
Value customer 1 review US Jan 14, 2018 Invited Love Glamourtress Easy checkout process! I called and emailed the company with no response until 2weeks later and now I cant return them! appearance: none;
I made a purchase in January, they took my money, but I never got the product, still have not received my refund.
I have been a customer since 2015 and never had a problem with my order of quality of hair products. border-style: solid;
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And the hair is Beautiful. Came in protective packaging and the curl pattern was to die for. EBONYline.com / IONE, Inc | Better Business Bureau Profile I called customer service, I was told that they will not accept a return but will either mail me the correct length of give me credit for another purchase. Glamourtress is your new one-stop-shop for quality beauty supplies and accessories. The company claims they are not responsible for lost deliveries nor the post office, so I have to take a lost neither companies will compensate. !function(f,b,e,v,n,t,s)
Tip for consumers:Their return policy ends up with you paying more, total loss. gtag('js', new Date());
Love the prices, but would like to see more sales. I've ordered from here several times. .mobilefilter-menu input.btn.btn-defaullt {
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It's 100% free. I made the order in the morning, the site mentions that it will ship the same day.
Does Glamourtress have great customer support? Knoji .custom span{
Never using them again. function gtag() { dataLayer.push(arguments); }
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They insisted the correct color was shipped. Unacceptable. PLACED AN ORDER ON 12/30/2018 , AFTER ALMOST 2MONTHS OF NOTHING , ON 2/13/2019 , I EMAILED THIS FRAUDULENT COMPANY , AND I WAS TOLD MY TRANSACTION ID DOES NOT MATCH MY ORDER , I COPIED EXACTLY MY TRANSACTION FROM PAYPAL , TO THEM , I NEVER HEARD BACK , TODAY 02/21/2019 , I WROTE TO THEM ASKING FOR EITHER A REFUND OR AN UPDATE OR I WILL HAVE TO TAKE IT UP WITH PAYPAL . Discuss the issues you have had with Glamourtress and work with their customer service team to find a resolution. background-image: url("data:image/svg+xml;utf8,");
We at Glamourtress, want to add the GLAMOUR in your busy day to day life. The card was in my name and the billing and shipping had my name as well. sometimes I only need 3 thing so I look at other companies to buy from because of the shipping. I wrote letting then know my order came up short, they said 'management' would get back to me no one ever did. color: #333;
Do they have a contact us page? Now they don't respond anymore. I originally was referred to this company because of their quick shipping. They are liars and thieves. I felt like a kid again getting a Christmas present! I love to buy my wigs from you guys I been fighting Cancer Off And On For 6 years and I buy your wigs that are so in style and it makes me feel better to look normal. When they answer, they just ask about my data and never solve it. The company has gone way done hill! customer service contacts 1 complaint 0 resolved 1 unresolved File a complaint Table of contents Verified Follow Share Complaints Contacts Glamourtress phone number +1 404 696 1818 0 0 Glamourtress website www.glamourtress.com What is Glamourtress's email addresses?
Contact information availability rating: 5.0 - 1 rating. Become a verified brand rep for Glamourtress and amplify your brand's voice on Knoji. margin-right: 5px;
Shipping was as expected. // }
It only takes me three days at most to receive my goods.This company always running a sale and what you see on the picture is actually what you get.
There are now 2 coupon code, 5 deal, and 0 free shipping promo. You've taken over one hundred dollars from me, and I have not received my product, this is theft. I screen shot them the original order email they emailed me . border-style: solid;
After finally get an answer I spoke with a manager who accused me of fraud and continue to yell and be completely rude. margin-bottom: 1.23077rem;
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I usually order from different websites and I am certain I will continue to gravitate to my familiar. I truly enjoy being loyal a loyal costumer to Glamourtress.com, and sharing your site with everyone I know.
NOTE: I NEVER ASKED HOW THE WIGS WERE STYLED! That's way too long to wait after paying an expensive price for shipping and the is no one to contact. OMG! Find out how we combat fake reviews. });
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Many items are still in the website showing as an available option when in fact once you click on the item, excited to get a cute piece only to discover its sold out in every color. Continuously emailing customer service is a joke. var width = $(window).width();
LOGIN REGISTER MY ACCOUNT CUSTOMER SERVICE.
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Glamourtress - Overview, News & Competitors | ZoomInfo.com Is this a legit company? text-decoration: none;
I made a very large order for my grandma, mother and myself. margin-bottom: 0;
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They dont ever answer their phones or emails!! I am a hairstylist in Las Vegas, and I love this site!! Actually, I work for Glamourtress. It's all true! I love the fact that this company stand by what the say"Next day shipping, is really next day shipping. .align { float: left; }
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We carry an impressive inventory of hair, skin and nail products at great prices to help you look beautiful without breaking your budget. I was very pleased and plan on using this company more frequently. Make me believe that your company can be trusted. GlamourTress has a rating of 2.12 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Where can I find Glamourtress' contact information? width:100% !important;
Terrible experience . At their convenient, I was email back to contact the manufacturer. Must be a new email subscriber. Promo Code Grab further 30% reduction Site-wide Expires 11-06-23 Get Code HOHOHO30 30% OFF Promo Code 30% 30% 30% promotions S-i-t-e-w-i-d-e 30% 30% 30% 30% Off S-i-t-e-w-i-d-e Expires 03-06-23 Get Code GTDAY30 25% OFF Promo Code Acquire additional 25% Off with Selected Ranges Expires 17-05-23 Get Code HAPPYMUM 25% OFF Promo Code }
I love this store! $(document).ready(function () {
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Verification can help ensure real people write reviews about real companies. I stumbled across your product by accident, and it was the best mistake I have ever made. padding-right: 1.84615rem;
All of the Butta units are horrible.
However, her package is currently out for. I made my 1st purchase 5/08/20. The store will not work correctly in the case when cookies are disabled. You can find contact details for Glamourtress above. I also sent several emails to them, but never received a response, so it appears that I'm stuck with an order I don't want. Verification can help ensure real people write reviews about real companies. Here are 8 tips for writing great reviews. margin-right: 5px;
The number on their website just rang until i was disconnected. I purchased a wig & the shipment was delivered but stolen off the property. I have been a customer for almost 10 years, and i have never had a problem. All three were synthetic. background-color: #000;
It's attached below.For further assistance, please send mail to postmaster.If you do so, please include this problem report. $("body").removeClass("slide-menu-l-open");
I spent over 100 with this company. We have top quality luxury virgin Brazilian hair, Raw Cambodian hair Whether you need a great place to stock up on hair products or you need something special for an upcoming event, youll find exactly what you need at Glamourtress.com. cursor: pointer;
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We also ensure all reviews are published without moderation. text-transform: uppercase;
Date of experience: January 14, 2018 Useful SU Sue 1 review #filterdiv{
On top of that my bank card or account got hacked after ordering from that site. They snt 5 wrong lashes. Join the 372 people who've already contributed. I live in Atlanta so whenever I order I get it the next day. We don't have what you ordered so you'll get what we have. While Glamourtress has decent pricing for wigs, their site lacks when it comes to inventory. });
Our hopes at Glamourtress are to offer you more choices as our company grows and give you the satisfaction that's rightly deserved. I have been ordering hair for my salon from Glamourtress for a few months now and it has been an amazing experience. i'm reading your company reviews and it's not very flattering. }
The shipping was fast. Glamourtress Reviews | Read Customer Service Reviews of www // return false;
They email me at 6:30 to give me the shipping info. Never again. }
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I doubt I will buy from this place, but if I do, it will be sale or clearance items only, because of the hefty cost of returns (between the cost of shipping and the 20% "restocking fee" (this fee is a SCAM as they only take back unused items!). My order came in right when I got home from vacation. March/9/20 have No answers about my previous order Out of Money and Wrong items sent to me! We highly value our customers and will provide you with prompt and efficient service. I never received my goods, no one ever got back to me after they couldn't locate my order. I will b a customer for. if (phase=="move" && direction =="left") {
Glamourtress Reviews | Read Customer Service Reviews of www So I receive the return Label go to postal service the next morning waited in a Long line just to be told Glamourtress sent the wrong weight of wrong label! console.log(width);
They created my shipping label same day I made my purchase (they offer same day shipping) but did not take my items to the post office until 4 FOUR days later? We make it easy to find all of your beauty needs in one convenient location! Anyone can write a Trustpilot review. I worked customer service for 5 years and never encountered should a rude company. Fast arrival!!!
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