the girl at the office was most unfriendly and not polite i have ever met. The only realistic option for the drop-off is via a key-drop box. There is too much time wasted waiting at desks when hiring cars. Pros: Reasonable price, easy to upgrade the car with small fees. Also, the line on the counter was not big but I ended up waiting too long. I had already bought the Insurance when I reserved the car. You can check out about our experience here: https://www.youtube.com/watch?v=8FTclvFXz0g Cons: Lots of hidden charges!! Aucune implication pour parler anglais, Terrible did not go through with rental. First car didn't start - electrical problem - glad it didn't happen morning of return trip. Staff is helpful, but the pricing is a bit high now. I ended up paying for the Insurance twice. Car condition is not immaculate as with dents all over the place. Cons: Directions to the pick-up pony at Barcelona were unclear. Staff was super helpful and quick to get me out the door and check back in. Tried requesting for a change but none was available. However, we are very saddened to hear about your negative experience upon returning to the airport and at the end of your stay in the minibus. And why, then was there a line? With Record Go you receive a service of highest quality. Cloudflare Ray ID: 7d2ceaf43c002081 And they said no we dont accept you will pay penalty after i took car and go back take more benzin from 3 km away benzin station but already was full just i put extra 4.80 benzin. There are water bus stops at: Hinode Pier, Asakusa (Azuma Bridge), Hamarikyu, Toyosu, Harumi, Tokyo Rinkai Fukutoshin Area, Palette Town, Tokyo Big Sight, Ooi Seashore Park and Shinagawa Aquarium. Cons: Dificultad sobre todo para devolucin Pros: Terrible EVO5 - take it from the fleet - ugly unsafe guzzler, Cons: The check in was slow and staff were rude. I highly recommend this agency ! Headlights were off and not on the auto setting. Pros: That it was in terminal or the carpark at least, made it much easier to find. Cons: The rude assistant told me to wait away from the counter, then finished her shift without telling others I was waiting patiently. Group Tours in Japan, Urban and Rural Japan Cons: We were not informed about the necessity of refilling the Ad-Blu and the car broke down on the way to the airport! Everyone told me there was no such thing at the Barcelona airport. The companies that have offices at the airport all keep their fleets directly on airport property. Cons: Tried to add on costs and not explain why, tried to double charge for insurance and lied saying the one already purchased would not cover me, Cons: The car was heavily damaged with the front bumper with cracks and almost falling apart. Hello Madeleine! spoke very good english. Check-in and drop-off service super easy. I have had an exchange with priceline on this issue - to no avail. I was advised to pay for insurance online when booking so I did. Hello! Both options are valid and you have to choose the one that best suits your rental, but you must understand that, with the second, all damage caused to the vehicle must be covered by the contract holder.If you need to understand something in particular, we are happy to answer any questions you may have. I did a check in before I left to go on holiday which I guess made it easier to collect the car at Palma airport. From the latest fashionable spots to temples, shrines, and shopping streets where you feel the history. I was charged 29 Euros at the pick-up desk for "Service Charge" as they called it, which is never mentioned in my booking & never happened in any other car rentals as I've been a world traveler for years & frequently renting cars more than taking buses or taxis & I absolutely don't feel right for them to do it to me nor any of their clients unless it's agreed upon prior to any transactions. The third floor of the same building is a dining floor. Alto valor por diria extra. Apparently we bought a deluxe package we hadn't intended and the overall price was considerably higher. They did not have the address of the drop off. Furthermore they took fuel deposit up front and also the service advisor didnt feel he wanted to help you even to point to the car. Cons: Took over 1 hour to get the car from the desk waiting in line. Pros: Fast drop off. Although I booked full insurance with debit card then they charged me double the money eventually. Pros: There was one sympathetic assistant who apologized for the loss of my luggage while waiting at the counter. Car was not full of fuel. Cons: Passenger air bag was switched off. Hard to find the company- under other name that doesn't show on the voucher or web The insurance wasn't fit to Spain so we pay more. Another 15 minue wait while the car was changed. Fue estafado por esa empresa. T1-arrivals hall / T2B-arrivals hall. The extras that they wanted to add because the rate we booked was wrong apparently tried to blame rental cars. Cons: Not ordered car, different. Not what youre looking for? I am hesitant to use your service again, since you work with unreliable companies. Pros: The people at Record-go were very friendly and helpful! We had to show the picture to clarify that this was done before we rented the car. Sun 4 Jun 2023 12 00 Drop-off Date: Wed 7 Jun 2023 12 00 Driver aged 30 - 65? Nobody answers the phone, even the emergency / accident number was always busy or had me endlessly waiting Pros: Dropping off the car was very quick, Cons: From the very start the inside the terminal desk was false as the desk was closed and moved outside the terminal so we had to walk 8 min trough the rain to find the desk and then we had issues with paying the car rental cost and the excess amount as Record-Go does not accept payments from 2 different credit cards from the same person as i wanted the excess amount to be separated from the cost of car rental for security reasons and complained to the staff about with no reaction or understanding. Easy way to find the car on pick up. Cancel or change most bookings for free up to 48 hours before pick-up. For that amount you shouldnt do this behaiving. Staff excellent. Cons: At the rental desk, I waited in line for over 45 while others cut ahead of me. Mais mensonger sur le plein a rendre vide etc., Assurance a pay en plus de 360 alors que 180 au dpart Car hire Barcelona - Record go Do not hesitate to contact us if you need more information. Cons: The car had 12 damages in the paint and sheet metal and the fluid of the front wiper was defect. Our Spain and Portugal car hire rates include: new vehicles equipped with all extras and exchanged every 6 months, inside airport desk offices. I eventually found a location that does business with Economy. Goldcar has been condemned for this business practice in Italy, but not yet in Spain. Toyosu is the location of one of Tokyo's largest shopping malls LaLaPort and is the new venue of the relocated Tsukiji Fish Market, now called Toyosu Market, which opened in October 2018. When our car was broken into and our stuff stolen, not once did the RecordGo people show any concern. Additional features like Andorra permit could be done online rather than in discussions at the desk. So, even with four agents, the process was slow. We are glad to have provided you with quality service and look forward to serving you again in the future. Cons: It was very hard to find a rental desk with the description was provided. - the office was hard to find (it was not open at 10 am, and had to go to the pick-up area of to find), Easy to book online or through the app. Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Find the cheapest Barcelona-El Prat airport car rental now with KAYAK. Others in the queue agreed. When i booked the car online it was saying that has the insurance included but that was only the basic one so ended up paying 50% more. First and last time rental. I would totally recommend using Record Go and will be using them again when I go abroad. Brilliant. Pros: Service really was just adequate. Cons: It would be good to advertise the exact car brand you deliver to the client and not something else. In T1 BCN very nice peoples work in Record Go - all is very comfortable and good organized. Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Mobile tablet. No wait, friendly staff, best car we have ever rented in BCN, There is nothing we did not like. , Picked up car from Malaga Airport. 2. That seems like an extremely long time. Up on returning the girl how was working then sad that this damage was not reported in the file. Only 3 weeks left until SUMMER. Just took too long and was hard to speak to people at the car collection point. Note that I had to pay for the airport shuttle to get to the airport. However not labeled as dollar. 66.33.212.121 apprently the waiver is for insurance of the car but not provided by record-go. Super expensive full insurance which we didn't take with them because of that. Pros: They returned the security deposit quickly. Long wait for shuttle when I landed, then to be told my return flight at 7 am was too early and I would need to pay 40 Euro for shuttle. 154 travelers who rented a car in Barcelona-El Prat Airport gave the car agency they used an average rating of 7.0. RECORD Car Rental at Barcelona Airport (BCN) Toyosu in Koto-ku, eastern Tokyo is a large human-made, reclaimed island originally created in the late 1930's, close to Odaiba to the south. Record go Rent a car - Barcelona Sants - Josep Tarradellas - Cybo Was refused rental in Barcelona. The maximum rental period per agreement is 60 days. It was SUPER frustrating experience to be cought in the middle of RecordGo and DiscoverCars, each of you telling me to contact another in case of delayed pick up. I finally figured out (from a shuttle bus driver) that it was probably AutoClick and off airport grounds. The process seemed very long winded and our details had to be manually copied over from one system to another which would explain why it was so slow for other customers in the queue before us. This temporary gallery opened in July 2018 and is scheduled to run until fall of 2020. Thank you! 1 3 A/C Man. I had to pay more for the fuel as it was not full..but I was told that I need to give full to get my refund. When you call to the office, automatically replying only in Spanish. Staff very polite and helpful. Cons: RecordGo agent gave me 3 numbers of DiscoverCars to all, Spanish, US and UK number. The car was better than expected. Super slow process to check in and get the car. We also did not have the opportunity to inspect the car and indicate any problems noted beforehand. Gdybym nie udokumentowa stanu samochodu - to stracibym cay depozyt. 25% of our users found rental cars at Barcelona-El Prat airport for $28 or less, Book your rental car at Barcelona-El Prat airport at least 2 days before your trip in order to get a below-average price. We were refunded only partial as there is a 31.88 for Fuel and Service fee even though the car was returned filled with fuel. Aeroport de Barcelona-El Prat, 08820 El Prat de Llobregat, Barcelona. One thing OK doesnt mention is how they manipulate you into purchasing their insurance A normal rental car company puts a 200-300 hold on your credit card for incidentals. Need separate handling of returns. Great car, pleasant staff, no hidden extra charges. The RecordGo car was technically out of order and as they only emailed the rental agreement after my second email demand on the 6th day of the 7-day rental period, I had no contact to get any real assistance. Journey time is about 10 minutes. Service light was in dashboard . The roof garden of the Gas Science Museum building has a spacious lawn with fantastic views of Tokyo Bay. If the problem persists, send us an email with your first and last name and reservation number to customer service and our department will solve your problem personally. VAT number: GB 855349007. Sign up to receive the best car rental deals in your inbox! Pros: Very quick collection and drop off. It took 2 hours to pickup the car. Cons: The pick-up at BCN airport. Map / Details Reservation. Rental Sites in Tokyo - ORIX Rent a Car - Cost different as was agreed. Thank you very much for choosing Record go. Toyosu is the location of one of Tokyo's largest shopping malls LaLaPort and is the new venue of the relocated Tsukiji Fish Market, now called Toyosu Market, which opened in October 2018. Pros: A day before dropp i fill the fuel tank full. We rented a smaller car for 3 weeks, got an upgrade for a bigger car and were helped by a charming officer. P. However the GPS phone Device we rent, the car charger didn't charge at all. Dead on the way to our destination. It is for me not acceptable that I'm not aware that the subcontractor of ACE (in this case Goldcar) does not accept the conditions of ACE. English speaking. And only drive to airport thay charge me 30 becouse it is not same day !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Crossing country borders is allowed to the following countries: Andorra, France, Portugal, Gibraltar. 3 young children and a wait of about an hour. Cost of living - latest: Universal basic income to be trialled in The e-mail I received said that I could pick up the car at the Barcelona airport. Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle. - long queues at the office, only one agent is working at time The girl at check did not look the car over. Pickup customer service was deplorable. For example, W COMFORT TOWERS WEST is located at 1-9-31, Shinonome, Koto-ku, Tokyo, and 6 min walk to Tatsumi St. on Yurakucho Line, and 8 min walk to Shinonome St. on Tokyo Waterfront Area Rapid Transit Rinkai. To save time, try to avoid picking up or returning your rental during rush hour, which is normally between 8 and 9.30 am and 7 and 8.30 pm. Never got picked up and never to rental car. Hard to find the office because they have moved, but that wasnt an issue. Because of this, its streets can often be congested. They should coordinate between the two terminals. Instead of booked Toyota RAV4 Hybrid I got Alfa Romeo Tonale Sprint Hybrid. Cons: The delay - paperwork. They were very accommodating. Upon Arriving at airport we waited almost an hour for shuttle to return. Cons: Slammed us with additional hidden charges. During holidays, service outside of business hours is not available. Also on the right spot near departure. Wouldn't let me add a friend unless she was there with me, but we arrived on different flights so it was impossible. Cons: There was only one attendant at the RecordGo kiosk and some people took over 20 minutes to be served. Hidden taxes. The car was clean and rental rates for car hire was very reasonable, Hit by requirement to purchase insurance direct with Record Go at very high price or pay an extortionate holding deposit (despite having taken out insurance direct via rental cars.com with booking). Cons: 1,5 hours to get the car, bad attitude, hidden fees, do not know when I will get my money back. Cons: The staff at reception was unwelcoming and abrupt. Cons: I was a bit confused when discussing insurance and additional charges at the pickup counter. AVOID!! Was treated horrible both times. She was short with us. Pros: It was discusting what they behaive when i drop off car. It took around 30 mins to drop off the car, which was kind of unusual because you don't have much time before the departure. We hope you enjoyed your trip and that we have met all your needs. Was still frustrating. Cheap Car Rentals in Barcelona, Catalonia from just $5 | momondo Beautiful cars, good service.Only waiting to pickup your car sometimes takes a little long, giving back the car is supereasy(with full insurance:)), Hello Sayna! , Another rental in May 2023, after the one in November 2022. also they charges an extra fee we didnt know about and of courser the fee the bank charges. We also ensure all reviews are published without moderation. Cons: It was slow and they didnt take the time for a bumper to bumper check with the customer. Cons: First they did not care about customers in line waiting for beeing attended. Rentalcars.com is part of Booking Holdings Inc., the world leader in online travel & related services. When you first pick up your vehicle, make sure to remember where exactly your selected rental company stores its cars. We will take steps to ensure that this does not happen again in the future. This seems to be some kind of racket that RECORDGO runs. or similar, Toyota Proace , No hay problemasCar hire good Staff friendly ( Lukas )No explanation on how to leave the airport carparkThe barrier did not open , had to go back to the carhire desk to ask and was told to press the calling button( maybe a suggestion for the future, tell the tourist, for a better experience ) After that, no problem.On returning the car , no problem, friendly, fast. Tokyo Cruise Company's Tokyo Water Bus boat also docks here. Hello Stuart! At the check-in I was informed that as the rental was done via a USA based agency and that I was using an EU based credit card and drivers licence , that I was Absolutely OBLIGED to take their full insurance otherwise the rental would not be honored. We had bad experience with car rental on Menorca with Record GO.
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