In order to provide a more effective support, we've made "Pop-up notification" service available as a quick processing path for some of the topics. The action you just performed triggered the security solution. Once you are looking for the popular Contact By Email, just browse on this products page, and meet the newest merchandise that out of your imagination. 9,786 Reviews of Lightinthebox.com - Sitejabber The action you just performed triggered the security solution. Can I reject the package if I changed my mind. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Your IP: Competitive prices: The company offers competitive prices on many products, which can make it an attractive option for budget-conscious shoppers. Is it good or bad? Customer Service: Pretty much Un contactable I'm afraid, Why I ordered a dress and you sent me something totally different from what I ordered. Then they say they will get back with you within 1 business day. Customer Service will approve your return and send you the Return Instruction. I have been waiting for my . LightInTheBox Reviews | Read Customer Service Reviews of www How do I write a review? How do I contact Customer Service about my order? - LightInTheBox Cloudflare Ray ID: 7d2d376bfe890908 I need the dress I ordered before 28 October 2019. If you want to return the product, please confirm that you've received your package, by clicking ", After you submit your ticket, our Customer Service will approve your return request according to our policy, warranty, product status, and the proof you provided. You can also contact LightInTheBox through their social media pages. This website is using a security service to protect itself from online attacks. In certain circumstances, you may want to return some items. LightInTheBox Reviews | Read Customer Service Reviews of www Welcome to Lightinthebox.com Knowledge Base! The action you just performed triggered the security solution. Share. 5. Light In The Box is definitely a legit company as it has been around since 2007, trades on the New York Stock Exchange, and has millions of customers worldwide. Items received in the incorrect size/color. You have to open a "ticket" via email to get any kind of a response from them! After you submit your ticket, our Customer Service team will respond within 1 business day. Customer Service will approve your return and send you the Return Instruction. Consumers allege they order and pay for products from. Good luck! How can I get in touch with someone via phone? 4.In certain circumstances, you may want to return some item(s). Items received in the incorrect size/color. There is no number but if you have the app you can go onto the customer services bit and query with them or you could even go on there and ask for a contact number. Email Light In The Box | Tips & Talking Points - GetHuman I ordered a dress and jacket which is nice but don't like myself in it.What do I need to send it back for refund My email is annhusselbee4@gmail.com. The parent company of Light In The Box is Light In The Box Ltd.. Light In The Box is a multinational company founded on 2007 with its headquarters located at Beijing, China.. Light In The Box deals in a variety of industries, such as internet and online retailing, and provides its services worldwide, 798 Smoother communication and enhanced support. Send me a shipping label. 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US. Track orders and get real-time updates on shipping. Pros: Wide variety of products: LightInTheBox offers a wide range of products, including clothing, electronics, home goods, and more. I brought something it say delivered and the tracking number is wrong and my package is not here. You can view the steps in our return process in the chart below: If you need to return an item you can begin the process by following the steps below: 1. I need it quickly I don't like the dress you thought I should wear and I did not need your opinion. Video Guide(English)-Inquiry or Request regarding the order you have placed. If you would like to check for packages you didn't receive, please contact customer service within the required period. Our customer service staff will get in touch with you within 24 hours and will be eager to assist. Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more. For detailed information, you may refer to What if I have Pre-Sale question for the item before placing an order?, Cannot log in due to account/password issue. 6. Please select the most relevant topic for your correct order to ensure you reach out to the dedicated Customer Support Team. In order to provide a more effective support, we've made "Pop-up notification" service available as a quick processing path for the return request. Wanda Knight. Please fill it out completely and send your item(s) back to us as soon as possible. Average time to fix: (54 hours) Busiest time: 2pm. Details for customer's personal reason: Return address: You will need to send your returning products to our warehouse in Asia. Last Updated: September 18, 2022 Need to contact the customer service of LightInTheBox regarding your order? 4. Please submit a Return or Exchange ticket within 7 days of the order being received.Note:Itemsthatcanbereturned/refunded mustfollowthecriteriabelow:1. 20" Cage Low Profile Bladeless Ceiling Fan with Light and Remote, Farmhouse Flush Mount Boho Ceiling Fans Light, Enclosed Industrial Ceiling Fan 6 Speed Reversible 2 bulbs. You can find contact details for Light In The Box above. We aim to offer services that will benefit all our customers. LightInTheBox Review - Must Read This Before Buying - Honest Brand Reviews For any questions or requests regarding your order, feel free to log in your account and submit a ticket to contact our customer service dept and you will get response within 24 hours. 1 review. SEND ME MY DRESS OR MONEY NOWWWWWWWWWWWWWWWWW, They don't have a customer service number. ComplaintsBoard.com is a leading complaint resolution website on the Internet. This website is using a security service to protect itself from online attacks. Date of experience: September 23, 2020. LightInTheBox contact information? Knoji Tap or click the link above and we can advise you on how to best get there. However, please understand thatno refundwill be issued in this situation. Emails found on company website litbcs@lightinthebox.com Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 124.156.212.3 If you have just registered an account on our website and need information before you buy, you can submit an inquiry on the product page and our support team will respond within 24 hours. Business Profile for Light In The Box - Better Business Bureau *Is it possible that you paid the order directly via PayPal without registration? customer service contacts 0.7 from 797 complaints 797 complaints 114 resolved 683 unresolved File a complaint Table of contents Verified Follow Share Complaints Contacts Light In The Box website www.lightinthebox.com What are Light In The Box's email addresses? seems pretty secure. Please click Prefer to return/Still have questions? to continue if you do prefer the return/exchange. 3. If the package is returned to our warehouse because of a, customer's personal reason (Check details below), Invalid contact information/ no answer to the delivery calls & emails, Customer refuses to accept package/pay tax fee/ complete customs clearance. USD $6.99 (36) It's time to say good bye to the traditional shopping way. 9. No phone number just email and you get automated answer which says same thing. Click to reveal 50% Off LightInTheBox Coupon, Promo Codes - May 2023 - Giving Assistant Faulty items damaged/broken, or soiled upon arrival.2. Product shipment, payment, communication, billing, and any kind of service-related complaint about Light In The Box can be filed via the specific Light In The Box complaint section. How to Check your LightInTheBox Order Delivery Status online. I ordered a wetsuit and although it took a while to arrive and the Customer service needs a whole lot of improvement, the product is good and true to size. I am looking for a wedding dress that I saw online last week but today I can not find how can i get help please *Did you use Facebook/Google/Mobile Phone to login before? Need to return items. Sign In, Its time to say good bye to the traditional shopping way. Is Light In The Box Legit? 7 Must Knows Before Buying - Ecomsay 2 reviews. Click to reveal Performance & security by Cloudflare. Click to reveal My name is Valera Sanders, ordered two dresses from Light In The Box. LightInTheBox Reviews - Read 8,158 Genuine Customer Reviews Please read our return policy below, we will do our best to assist you. Which payment methods . Because Cross-Border Shipping involves complicated procedures, domestic and international customs clearance, and local and international shipping carriers and agencies.If you refuse to take the delivery package from the postman or do not pick up your delivery package from your local pick-up stores, our Customer Service will not be able to judge the situation of the package and therefore cannot handle your return requests.If the package is returned to our warehouse because of a customer's personal reason (Check details below), we'll contact you about re-paying the reshipment postage (by PayPal) and arrange the reshipment. 23.81.180.247 Feb 4, 2021. Submit a ticket, they usually respond within 48 to 72 hours. Please always submit a"Return or Exchange"Ticket to customer service first to obtain the return address. But they dont. Customer Help. You can click "Forgot password" to get a new one. Our Customer Service team will respond to you within 24 hours. Rubbish. We cannot accept returns under the following conditions: 1. Lightinthebox is one of the largest and most important online stores in China. LightInTheBox hopes you will be satisfied with every purchase you make, but in some cases a customer may want to return an item. How do I contact Customer Service about my order? 3823 LightInTheBox.com Reviews on Deals & Coupons - ConsumerAffairs You're welcome to confirm the delivery and write reviews to win shopping rewards. Itemsareintheoriginalpackingwithtags.2. The action you just performed triggered the security solution. Performance & security by Cloudflare. Return Policy | LightInTheBox If so, your PayPal account is the login account. LightInTheBox Holding Co., Ltd. (NYSE:LITB) Q1 2023 Earnings Call The original shipping fee and insurance are non-refundable. Because Cross-Border Shipping involves complicated procedures, domestic and international customs clearance, and local and international shipping carriers and agencies. Is LightInTheBox Legit? How Safe & Trustworthy Are They? - COFES.COM )> Pre-Sale inquiry (How to pay etc. Performance & security by Cloudflare. By going into the order you hit refunds and returns. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. They kept promising different future dates further out. If so, this post will break down everything you need to know about their customer service, including: How to contact LightInTheBox? We are also not liable for any aftersales issues that have been mishandled without any prior approval from Lightinthebox. Please confirm you have received the product and want to return it. Let's dive right in. You can use the same way to login and you will find your order in the account. Contact Light in The Box customer service team If you've been unable to resolve your issue using the above steps, you may like to phone the customer service team, who can give you further help and advice. The action you just performed triggered the security solution. Email, Telephone, Live Chat . From the sound of it they don't. )> This website is using a security service to protect itself from online attacks. Each of your orders will have a customer service option. L. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. There are 5375 customers that LightInTheBox, rating them as good. LightInTheBox Reviews | Read Customer Service Reviews of www LightInTheBox Order Delivery Status Tracking For items with no quality issue, please understand that we will not be responsible for the return shipping cost.
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