Read Customer Service Reviews of www.zolucky.com - Trustpilot All, Styles Scottsdale, AZ 85260. That is to say, I think that you should read the reviews about any product you want to buy before you buy. Want Another Item Want Different Size/Color Change the Shipping Address Change the Shipping Method Cancel Duplicate . I agree they make it so much trouble to return the chemical-laden items, you just give up! BBB is here to help. The pants were way too large so I wanted to return them. Just because you have little budget for clothes doesnt mean that you shouldnt be able to enjoy fashionable clothes from season to season. All, Hot In Category And please check if your order amount meet the MOA(minimum order amount) of the discount required or not. If not, we will close this case after the aforementioned deadline. Please submit a help ticket from Contact Us if you decide to cancel the order. I can't believe you get so beautiful items for such less money. Available in sizes small to 5XL, any woman can get in on the fun. All, Jewelry 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. If you run into any issues, feel free to drop us an email service@zolucky.com and we will get back to you ASAP. Ripoff Report | Zolucky, Noracora and Chicv mor Review - London zolucky Is an Awful business, stay clear. Jun 30, 2021. There are literally thousands of items to choose from. 100,491 reviews www.zolucky.com Write a Review Ask a Question Corporate Values Overview Zolucky has a rating of 4.53 stars from 100,491 reviews, indicating that most customers are generally satisfied with their purchases. As you can see, the Zolucky clothing gets some high marks. BASICALLY WHATEVER YOU BUY YOU ARE STUCK WITH IT. They may offer you a 15% refund but that is likely a lie as well. Think of it much like Wish, but dedicated to clothing. It is not our return center. Zolucky dresses are a vast selection ranging from really casual t-shirts to evening slip dresses. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. 01/23/2023 Complaint Type: Problems with Product/Service Status: Unanswered I ordered several clothing items from Zolucky. And Orders over $99 enjoy FREEshipping. Everyone who has gotten ripped off by this company needs to file a complaint with The Federal Trade Commission together we can put this fraudulent company out of business. Also, please check if your coupon code within validity period. Read Customer Service Reviews of www.zolucky.com - Trustpilot Sometimes payment failure may be caused by network problems, incorrect address, refused transaction, declined by bank or the risk prevention mechanism of your card issuer. Zolucky Reviews | Read Customer Service Reviews of www.zolucky.com Zolucky makes it seem like the reviews on its products are posted by real customers to attract new buyers but they are planted by themselves. (7 days from the delivery date in my experience) just to learn of the return policy and directions to request the return address. Zolucky sells womens clothing at prices that seem too good to be true which is why you may be wondering: By the end of this article, all of your confusion will be cleared up regarding Zoluckys legitimacy. Step3: There is a "Return" button in the specific order. Please contact us and we will try our best to meet your request. What customers are saying: What a lovely purchase this was, dressing up or dressing down. Zolucky will not tell you any of this ahead but here is their reply when you receive an order and let them know you are not satisfied and want a return for a full refund. Available in six neutral colors, these pants have working pockets with a button at the bottom of the pockets for stylish detailing. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Shopping. What can I do when checkout/payment cannot go through? All, Trends All, Hot In Category If the order is cancelled you will get full refund. Com/information/Returns%20%26%20Exchanges You can pull a pair of these versatile pants on for $28. As soon as someone requests a return, Zolucky informs them that they will have to return the item(s) to China with an offer of 15% refund for keeping the products. Hi Arslan, BBB Business Profiles are subject to change at any time. They have to be sent to Guangzhou, China. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. No, the address on the package is the overseas transshipment warehouse of the logistics party. Returned package without an authorized return address from customer . Why the fright(shipping fee) is so high? Zolucky has a 30-day return policy from the date of the delivery. The material is not too thin or thick.. Your email address will not be published. Love the colors I purchased the pink plaidvery stylish. Ive been ordering from them for a long time and not only do I get my package on time or earlier, but the customer service is easy and fabulous. Your refund will be processed after their return center receives and inspects the return package. I followed the stated return policy and instituted the return process on the Zolucky website. All, Shop By Category Exchange is not available at this time. All, Shop By Recommended Their experience ordering was great as was their delight in the quality. (Final sale items excluded.). Delivery Time=Processing Time+Shipping Time. And they also know that due to their false advertisements, buyers will definitely ask for returns upon receiving their orders. Where do you ship from? You have to send the return to China, and you have to pay! 7. Lightweight and available in a beautiful sky blue color, the Zolucky Three Quarter Sleeves Floral Printed Loosen Weaving Dress Suits is the ideal summer dress for any occasion. Helpful (3) Ellen C. Moreover, please be noted that final sale items are excluded of all discounts. However, no email arrived (checked spam etc.). According to information on the website, Chic V UK Limited and Chic V International Holdings are located in the UK and China. Click here to know more about Zolucky return policy. We cannot cancel the order if the product is already shipped out. All, Shop By Category It has ben long over 48hr since my request! Once we receive your return, please allow 3 to 5 business days to process your returns. The advertising and marketing activities of this website are operated by: Beijing Meisi Network Technology Co., Ltd. 20723, Floor 2, Building A1, No.1, Dougezhuang Huangchang W. Road, Chaoyang District Beijing CN(NOT RETURN ADDRESS). With a little research, you should be too. I will never make the mistake again. Bought these on a whim, want to get one in every color available. "Please note that customers must respond to every email within 7 days. All, Jewelry All, Shop By Category Contact us |au.zolucky It fits well with and without a shirt underneath. I also think that the clothes come from multiple stores and that Zolucky is a platform that works as an online mall, bringing it all together in one place. Great quality and how it is made. Zolucky Reviews 2023 - Is it Legit or Scam? - 99Consumer Or warn you that you pay to return and will have custom and other expensive costs to get it back to the heart of China, You can learn more about return policy here: https :// zolucky. No, return center is located in Guangzhou, China. Controversial. 7. All, Shop By Type / How to add discounts to my order? Zolucky knows that the buyer will have no other choice than to keep the products and get a small percentage of the refund since returning the item(s) would be extremely costly for him/her. We recommend you to try multiple times, use another card to pay, or pay with the PayPal balance. Luicnda Z. on 11/25/20 You won't be receiving any refunds from this company. They do not issue refunds until you return your items to China and someone in the factory accepts them. All, Jewelry Our online shop provides unique fashion product from our independent designers back by high quality material and reliable production.Our members of QA team inspect each product before packaging to ensure the maximum customers satisfaction. Customer Service, Manager of Client Services. | Read 81-100 Reviews out of 2,698. . BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Any addresses on the parcel are not approved as the return address. According. We ship almost all over the world. And when you request for a return, it is nearly impossible. -Swimwear can only be returned if it is defective/damaged or is a wrong delivery. Presumably, they send you a confirmation email with tracking information when it is sent but either way, you can find it by entering your order information at https://zolucky.com/order-query. BBB reports on known marketplace practices. All, Styles For this Zolucky review, I found many ways to save more money when going through the brands website: You can only buy Zolucky on the brands website at zolucky.com. You need to return the items to our warehouse, and you will get return authorization from our customer service teamby email with our return address after you submit your return request. In "My Order", you can get an overview of your order history and status. The shipping takes anywhere from 8 to 14 days on top of that. All, Special Offer My email address is Beverleel@hotmail.com, Upupdatupdated return address for unwanted itemsed return address for unwanted itemsupdated return address for unwanted items, Updated return address for unwanted items, S it to late to return my items from order #HBII01075549? Our return center is located in Guangzhou, China. In this Zolucky review, I plan to take a deep dive into this brand so that you can make an informed decision before you buy. Note that Zolucky supports live chat. We recommend you to try multiple times, use another card to pay, or pay with the PayPal balance. Click here to know more about Zolucky return policy. Ill check out their products, promotions, and customer reviews. Your refund will be processed after their return center receives and inspects the return package. Just want your credit card, no refunds. I ordered on October 2,2020 ( see my review under L. Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. Likely they have processing, restocking fees, extra charges and that is where they keep your money. If you need to return something, you can submit your return request in your account. Hence, Zolucky is not completely legit due to its false advertisement, misleading return policy, and fake product reviews. Blend means that besides of cotton, there might be other material included. From this and some of the reviews, it may be that this is used as camouflage for the clothes coming from China. Cost to send to China with tracking $60. Get answers from the Zolucky staff and other customers. How to apply discounts? All that to say that they are legit but you should still exercise a bit of caution when purchasing. Item Stock Inquiry Size Inquiry Delivery/Return Policy Product Details . It has ben long over 48hr since my request! I will never use them again. Whats the meaning of blendwhile it says Material: Cotton-blend? You can see pictures of item page. And I want my money returned to my account. They offered. Where can I check my order information/ order status? The order process was easy, they delivered the jacket faster than I expected. We have warehouses all over the world as well. All, Shop By Type CHICV UK LIMITED. making purchases with unfamiliar online companies, BBB encourages consumers to Zolucky is legit as in it is an online mall like Wish. It is also why returning items is so much trouble, as they have to be returned to the right shop. It appears that some orders take longer than expected and that returning items is mostly a headache, but I also have to weigh this against the overwhelming positivity Ive seen on other sites, so your mileage may vary. Rose Linin. My email address is Beverleel@hotmail.com, Upupdatupdated return address for unwanted itemsed return address for unwanted itemsupdated return address for unwanted items, Updated return address for unwanted items, S it to late to return my items from order #HBII01075549? 2,816 people have already reviewed Zolucky. Check out our FAQ (Frequently Asked Questions) to see if we've already answered your most burning questions there. All. Positive reviews (last 12 months): 0% View ratings trends See all photos Sitejabber's sole mission is to increase online transparency for buyers and businesses Your return package, if they ever verify it was received has to be inspected when received in order for them to process a refund and is subject to all of the junk fees. They tell us: I love the Jacket so much because of its texture. Pls email what is your order number to service@zolucky.com so that we can check for you. Available only in blue, this top is great with pants or skirts. All, Shop By Style Wow, theyre definitely satisfied. Returned package without an authorized return address from customer service representatives will not be refunded. please remain items intact if you want return. It comes in your choice of seven hues as the backdrop to the white dots. You need to click it to submit the return request and you will get authorization and a return address via email within 48 hours. Customer Service For Zolucky | Contact Information Finder All, Special Offer All, Styles This company is nothing but a wretched joke, Their chemical sprayed clothes make you want to vomit when you open the package! Step2: Enter your Email Address and Order Number. Zolucky Short Sleeve Hollow Polka Dot Summer Dress - 46 reviews - 4.9/5 stars. According to their return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). YOU MUST PAY FOR SHIPPING TO CHINA W/ TRACKING. All, Special Offer | Read 2,201-2,220 Reviews out of 2,677. . Theyre not too tight or too loose. All exchange requests will be processed as refunds. To return the item(s) for a refund or size exchange, you will need to reach out to their customer support first and explain the return reason along with your order number. All returned items must be unworn, unwashed, undamaged, and in their original packaging to be eligible for a refund. How are they able to offer products at ridiculously low prices. Step1: Click the "Tracking Order" feature at the bottom menu of our home page. And despite receiving so many complaints, they still havent disclosed in their return policy that returns must be sent to China. Any return request not authorized by the customer service will not be honored. Return Policy | zolucky What is the procedure and return address to ship to? Date of experience: June 01, 2023 Gina "gigi" Roberto reviews US 2 days ago Almost a month of waiting and still no order Well, I've been waiting and waiting and waiting and I've never received my order since May 6 order date The items they send are of cheap quality and do not match what they advertise. You can contact Zolucky via their contact page. review the tips outlined in the following:BBB Tips Smart If all these done and doesnt work, please contact us or via Live Chat. If there are any sizing issues, you can use this fund to alter the cloth. Thank you for shopping at Zolucky. Thank you for shopping at Zolucky. I don't know if I accidentally ordered two of the same shirt or I was shipped a second shirt by accident, but I need to return the second shirt I . Within 48 hours, I should have received an email containing an address to use for the return. Please don`t hesitate to contact us at service@au.zolucky.com,we will try our best to meet your request. When you click on the "View Detail" button, there is a column called Order Tracking, where you can view all the detailed information about your order. Even with all the research done for this Zolucky review, I have no clue who personally owns this brand but the brand says that it is a company called CHICV UK. The Zolucky Casual Pants come in sizes small to 3XL and are made of thin, breathable cotton. What should I do if discounts cannot be used or been applied wrongly? A very good casual outfit for the winter. Where do the orders ship from? All, Other Acc zolucky.com Review - Scam Detector With a loose fit, this dress reaches the knees where the hem has a stylish pattern to add more pizzazz to it. Minimal Doubts. Made of polyester, the Zolucky Striped Loosen V Neck Woven Tank has a silky feel and a lightweight. Zolucky Floral Printed Loosen Weaving Dress Suits - 11 reviews - 4.7/5 stars. Zolucky Reviews: What Do Customers Think? Our team spends hours researching, consulting with medical experts, gathering insight from expert professionals, reviewing customer feedback, and analyzing products to provide you with the information you need. Business Profile Zolucky General Merchandise Current Alerts For This Business Alert: Zolucky has informed BBB that they have no US locations. While it is true that they do deliver products to their customers, the products they send differ from what they advertise on their website. 363. Normally you are expected to receive your package in 13-20 business days, except pre-sale items and items out of stock. What can I do when checkout/payment cannot go through? Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue. Our online shop provides unique fashion product from our independent designers back by high quality material and reliable production.Our members of QA team inspect each product before packaging to ensure the maximum customers satisfaction. How easy is it to get a hold of customer service at Zolucky.com? 4. Step2: Enter your Email Address and Order Number. Zolucky has informed BBB that they have no US locations. What customers are saying: It fit perfectly. All, Trends Once they get back to you, they will either accept or reject your return request. The email sent to ********************************** was refused as "undeliverable." Heres what to do: You are responsible for the return shipping costs. The Rank of the website you are interested in is: 51.0 Questionable. Contact us Made from polyester with a smidge of spandex, it feels silky soft. The A-line fits loosely and comfortably like a slip dress. Normally, coupons cannot be Superimposed use on each separate order. Step2: Enter your Email Address and Order Number. As a result, you will have no other option than to keep the item(s) as received regardless of their condition and whether or not they fit you properly. Zolucky is a scam company everything that you have read is probley true you dont get what you orderd bait an switch an your stuck dont buy from them ! The following review is from the brands website where the customer bought the Zolucky Casual Pants: Pleasantly Surprise. The cart is on the top right of the page. All, Shop By Type Do not fall for their low prices, you will not get what you order and you wont be able to return the item(s). All, Other Acc Very short with a lumpy hem. All, Shop By Recommend Note: Item(s) must NOT be returned to the address on the package you received. Zolucky Reviews - 100,685 Reviews of Zolucky.com | Sitejabber This proves that Zolucky is using all these misleading tactics purposefully. Shipping Inquiry. That is not our return address and will affect the processing of your return. Zolucky | Better Business Bureau Profile No, they are in China and Zolucky refuses to pay for it, so you're stuck with the item. The sprays of leaves and flowers against the blue give a sense of summer days. All, Other Acc I want you to refund my $3.00 american dollars from my debit ending 2632 fpr shipping not Connecticut, debit declined zolucky\ship attachment took $3. 20. About Zolucky | zolucky We have ordering steps on website. I recommend buying from them.. Polka dots are fun no matter what they are on, but especially on the Zolucky Women V-Neck Short Sleeve Hollow Polka Dot Summer Dress. My verdict in this Zolucky review is that I can cautiously recommend the brand. It has short sleeves and is lightweight, made of cotton. I need to return an item I received from Zolucky. What is - JustAnswer Your immediate attention would be appreciated. Lotimena. Additionally, additional information can be found on Zolucky's customer service page. After submitting a return request, you will have to wait until you get a return authorization and a return address. Save my name, email, and website in this browser for the next time I comment. If you wanna to place order with a coupon code, please input the code when checkout. They are one thing only - GREEDY. Can I return to the address on the received package? Step1: Click the "Tracking Order" feature at the bottom menu of our home page. Zolucky is a fast fashion e-commerce company that sells womens clothing only. Step3: There is a "Return" button in the specific order. Their excuse is they are located in China and cannot take returns. Today, I checked the *** tracking site and discovered the package was delivered, but refused, then sent back to MIlford *** store. Please submit a help ticket from Contact Us if you decide to cancel the order. Zolucky offers stylish clothing that is about as inexpensive as it comes. Items that do not meet these criteria will not be considered for return. Updated: Thu, June 17, 2021 Reported By: Jolene Manhattan Beach CA United States Author Not Confirmed Why? Jules is a liar. Most of the clothing on Zolucky comes in a variety of colors. I will not accept 15% of any thing. If you still want to return the package, you should email us for a return label within 7 days, the aforementioned deadline. I need to return an item I received from Zolucky. I did a search on the Hong Kong address and to my surprise the 5 pages of results were all contact numbers for different clothing companies, here is the list: Hawalily. Before I am pretty sure that they are using all these misleading tactics intentionally. Can you tell me more about what's going on? New In Category It took a couple weeks until I got them but it was absolutely worth it.
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