Overall the staff wasn't "bad" but the service wasn't quite on par with what I would expect from a hotel that "looks" like this. 144 2nd Avenue North Will return. The hotel may be one of the newest but it wasnt worth it to me. Many travelers enjoy visiting The Ford Piquette Avenue Plant (2.5 miles), Motown Museum (2.9 miles), and Willistead Manor (2.2 miles). We will redeem ourselves and make this right for you! Your browser is outdated, update your browser for more security, I would come back here just to work in the high-ceilinged lounge next to the lobby. Thank you for your great feedback, Esther!We look forward to welcoming you back to Shinola again. I call the front desk and instead of being apologetic, the man on the phone lets me know the team probably didnt clean my room due to the privacy tassel being on my outside door. Hi Geoff,Thank you for your notes and we are addressing the concerns. Are there opportunities to exercise at The Shinola Hotel? Room types may vary. Throughout this stunning banquet hall, mirrors amplify both light and space, while glass French doors provide outdoor access. Wer also took some time to look at the Shinola store as well as Parkers Alley. Perfect for single occupancy, these rooms have all the luxury in a cozy package. My experience at the Shinola Hotel was deplorable. All of our room have city views as we are in the hear.. Is this room available the weekend of March 7? Will definatly stay there again. *The sofa in our room was starting to look a bit shabby. We almost missed our flight out. I would come back here just to work in the high-ceilinged lounge next to the lobby. I was told that I was on the line with the managing supervisor and I informed her of my less than acceptable check in experience. If you just need a place to keep your bags before you depart, most hotels will store them for you for free or a small fee. Fees and deposits are subject to change and might not include tax. Save. Contributions should be travel related. Took over 30 minutes. Taxes and fees that are shown are estimates only. More. This is the version of our website addressed to speakers of English in New Zealand. Shinola Hotel WebHotels in Detroit, MI. We'd like to find one that suits your needs better! by Mark O'Brien, GM. WebNote that sometimes it can take 5-15 minutes to get your car from the valet folks, so if you're just trying to bounce around for short periods of time to a lot of different places, valet may not be the best idea. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Hello Nadim, Thank you for the kind review for your stay in February. The foyer was big. 129 units. E.g., 06/02/2021 Michigan detroit Shinola Hotel. The quality and attention to detail was first rate. The alarms did not sound in my room. At the hotel, rooms have a closet, a flat-screen TV, a private bathroom, bed linen and towels. Wer also took some time to look at the Shinola store as well as Parkers Alley. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. $2-$5 is somewhere in the range. -Management. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. I then received 3 additional staffers who knocked on my door to ask me if I had gotten service because they were paged to my room and told it hadnt been cleaned. by Shinola hotel team. more. I call the front desk and instead of being apologetic, the man on the phone lets me know the team probably didnt clean my room due to the privacy tassel being on my outside door. The "living room" has cozy soft seating and stunning artwork and is the perfect place for cocktails. Nevertheless, I dont know how things run here so I say nothing. We took it to the DIA. 3. Great job to all! Valet parking is available and the attendants are very pleasant and prompt. We are a very short distance from The TCF Center (Cobo) and Ford Field. Pets are allowed on request. Upscale style and amenities with the right touch of service. We almost missed our flight out. Lock in the lowest price from these sites. Does The Shinola Hotel offer any business services? After 10 more minutes, I notice that there has been no change in the water temperature, even though I have been running it for 25 minutes. Something went wrong please try again later. The next morning I go to shower, and after spending 15 minutes trying to figure out how to turn on the shower, my shower is running cold. Front desk staff will greet guests on arrival. WebHotel Guests: For registered hotel guests, on Weekdays (Monday Thursday), the daily rate valet parking fee is $35 and on Weekends (Friday Sunday), the daily rate valet parking fee is $40. Review. Thank you, so happy you enjoyed hotel and our city. Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation. I also told her that it had been an hour and no one had come up to clear out my fridge. There are 3 meeting rooms available. We had a few questions and requests that they handled quickly. There was a problem loading the reviews. The faucet leaked, the walls were stained. Greetings G A, Thank you for your review of your stay! The only way to leave a review is to first make a booking. The rooms are very quite and supper comfortable. Restaurants and shops are located in the nearby neighborhood. Please reach out to us at sales@shinolahotel.com for any requests. The entire stag was accommodating and friendly. There's just something special about our Cass rooms. Vincents On Camelback. But my patience was tested and I cannot believe I spent money to stay in an attic study suite to be so overlooked and underwhelmed. Hotel Valley Ho: None. Conveniently located restaurants include Dime Store, Wright & Company, and Hudson Cafe. The property marries two restored buildingsthe old T.B. Really top notch. These fabulous Shinola products may be purchased from the brands newly-constructed Hotel store. I am told I have to call back in the morning on my check out date. WiFi in public areas is free. Featuring a bar, the hotel is close to several noted attractions, around 1.1 miles from TCF Center, a 6-minute walk from Music Hall Center and 1,500 feet from Gem Theater. I do not need to be yelled at on the phone or disrespected because as a paying customer I am simply expressing my concern an displeasure regarding the TV reception ( ie - no signal since 6pm) and the simple excuse is the winter storm warning however the weather (ie: wind, snow, etc) is not bad). eBay Deal: Save Up to 30% on Luggage at eBay. We got to the hotel before our room was ready and they could not have been more acccomidating. The staff was attentive, friendly and prompt. parking valet Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. My only regret is we didnt get to spend much time there. #16 of 40 hotels in Detroit. Booking.com does not accept responsibility or liability for any reviews or responses. Review tags are currently only available for English language reviews. Restaurant/Setting: Parking is available via valet or a parking lot next to the restaurant. more. They're also applicable regardless of the comment's tone. Walking distance to fox and Fillmore theaters, san morello restaurant downstairs was amazing and room service fast and hot when arrived. Otherwise I had an excellent stay. We got to the hotel before our room was ready and they could not have been more acccomidating. The next morning I go to shower, and after spending 15 minutes trying to figure out how to turn on the shower, my shower is running cold. With the help of SpotHero, enjoy the convenience of booking a parking spot ahead of time, ensuring you have a space waiting for you when you get to Shinola Hotel. WebPremier Parking is proud to be a trusted partner in dynamic parking programs across the US, providing future-forward, innovative solutions to meet the individual needs of our clients and customers. Popular points of interest near Shinola Hotel include The Fillmore Detroit, Saint Andrews Hall and GM World. Similar to how a hotel reservation works, you can enter at any time after the start time listed on your SpotHero reservation, and you can depart at any time prior to the end time listed on your reservation. Parking valet was slow to come to our car and there is no enough room without standing out in traffic. *The bottle of wine we received to help celebrate my husband's birthday was very much appreciated. Payments made by partners impact the order of prices displayed. It provided a great respite from my work between meetings etc. There are some really nice features and design in this place but it just doesn't deliver unfortunately. hotels Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. For example, if your reservation goes from 8 am to 8 pm, you can enter any time after 8 am, and must leave anytime before 8 pm. Taxes and fees that are shown are estimates only. My wife arranged the weekend for us at the Shinola hotel, and what a great time it was. As it's a new hotel, the negatives here are more in the way of constructive criticism than complaining. I am also guessing the bathroom was bigger. The common spaces in the hotel are well appointed and a place you want to experience. Shinola Hotel document.write(new Date().getFullYear()); I would love the opportunity to speak with you, can you contact me? I'd like the chance to connect with you. -Horton - Nashville Web Design & SEO, a WST Web Design Co. The hotel did refund the $32 parking fee. Wanted to stay longer than 2 nights. We will definitely stay at the Shinola again. parking valet 2. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Valet Parking At Hotels May 16, 2023 Located in the heart of the citys historic Woodward shopping district, this 129-room boutique hotel offers a completely original hospitality experience. Special requests are subject to availability at the time of check-in. I return to the hotel in the evening and my room has not been serviced. Personal protective equipment, including masks, will be available to guests. Hello Nitertetgvhgds, Thank you for sharing your feedback. I'd like the chance to connect with you. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. The hotel did refund the $32 parking fee. Well appointed, caring staff. The gym is a little small. The next day comes and I have no call or message/follow up from the manager. We are near the Valley Metro Rail Station & offer valet parking. I stayed in the Cass King room category which was quite a large room. Excellent service and beautiful architecture and style. It gave us some time to explore the cool "Detroits Livingroom" with the most eclectic art, books and accessories. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Shinola Hotel We took it to the DIA. Our Cass room was outstanding, although it did not have a tub, everything else was perfect. We stopped for a beer and some chicken at the Breakman bar and Penny Reds chicken. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. I understand that this is a new property but once I explain to you how my stay went, youll know why I couldnt give this property a rating is simply didnt earn.1. Check in was fast and smooth. We will definitely stay at the Shinola again. The decor, furniture, etc is all really elegant and very, very comfortable. Our versatile spaces are available for a variety of Detroit functions, including wedding receptions, corporate conferences, and more. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, This property accepts credit cards and debit cards; cash is not accepted. Parking is available for a fee. Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. Thank you, -Management. Shinola Hotel by Mark O'Brien, GM. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Parking and retrieving a car - disaster! My experience at the Shinola Hotel was deplorable. SpotHero is a parking reservation service. Thank you, -Management, Dangerous, negligent, rude, irresponsible, I ordered room service in the evening I had a very busy day and had not eaten anything else all day. 1400 Woodward Ave, Detroit, MI 48226-2002. Like our Study Queen accommodations, our Study King rooms are an ideal choice for travelers looking for a cozy feel, but with a little more space. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. Generally the Gallery rooms all have tubs. Also offered to send up a bottle of champagne but offered nothing else after I told her I dont drink). Which rooms have the deep soaking tubs? Respect the privacy of others. So comfortable. The chandelier provided the perfect lighting and an ambience not to forget. The engineer comes up 10 minutes later and by the time he arrives, the water is finally running hot. Really top notch. Select rooms include a terrace. The QLine stop is close by as well. clear they needed more help. Location I'm awestruck with this Detroit hot spot! Hello FarAway30433102307, Great to hear you had a wonderful stay with us! Pretty gross. We almost missed our flight out. Fee for cooked-to-order breakfast: approximately USD 8.0025.00 for adults, and USD 5.0015.00 for children. Shinola Hotel Detroit, Michigan, US Posted by a verified traveler on Aug 13, 2021, Aug 13, 2021 After proceeding to my room and it taking me 10 minutes just to work the highly sensitive key to my room, I checked in and began to get settled. It was news to the room service manager, evidence that the front desk did not attempt to communicate to the restaurant there was an outbreak. Booking.com.
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