Email Sign Up. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. $ 86.23. Save The Duck Usa Inc Save The Duck $174.97 $448.00. 20092023 - Zappos.com LLC or its affiliates, Find sandals, swimwear, and other reasons to turn on your OOO.. Girls Cory Hooded Jacket . The fit is not overly boxy but sleek and trendy. Pocket-sized and comfortable, they are ideal to pack in your luggage. After sending multiple emails stating that I do not want store credit I wanted a full refund on my credit card, which save the duck claims gift card is the option I selected when I created the return, which it was not! In addition they told me i have to pay about 500 for duty. I ordered a coat for an upcoming ski trip - about 4 weeks ahead of the trip. Anna Orlando's Phone Number and Email Last Update. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Upgrade your everyday style with our coordinated sets, designed for the ultimate comfort. The worst experience! Of course having to pay for both. SAVE THE DUCK Holding. The good: very nice material feel and wrist cuffs that are hidden and very comfy ago. Products are made in China and this company is shisters! BBB Business Profiles generally cover a three-year reporting period. Instead I was treated rudely, constantly interrupted and not even allowed to explain myself. Still haven't received the replacement, ordered on 11/26/2022--today is 12/31/2022. Still waiting for my $300 refund! Get the full list, Morningstar Institutional Equity Research, Founder, Co-Owner & Chief Executive Officer. Save The Duck. Sort by: Save The Duck. It hasnt been shipped, but I cant cancel???!!! Return/Exchange time is only 14 days, standard is 30. I can assure you they wouldnt have bothered to try to get that back since I paid for it and I had yet to send the mistake shipment back. Save The Duck 1-888-676-2660. More info. . Close menu. Contact Us However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I have phone records from TMobile, which prove that I did call the company in April 2022. WebFeba Water Repellent Quilted Hooded Jacket. I washed the coat per the instructions and the stains did not come out. Only two issues: 1) band around the waist is a little tight - I wish it was more flexible. true to size. The only thing I would suggest they improve about the jacket is that the zipper is a little hard to hook and pull up. You can email the site owner to let them know you were blocked. I ordered a coat in 2020 and like many others missed the very slim return window and after much haggling got a credit with Save the Duck. SAVE THE DUCK USA INC. JIAXING IWIS APPAREL CO., LTD. 2023-05-15. We tried to trouble shoot it but the zipper continued to get stuck and then started to unzip from the bottom up. Worst customer service experience, no one answers phone or online chat. Sort by: Save The Duck. I recently bought a pink purple puffer jacket and the quality is so bad it broke. Save the Duck Still no reply so I ordered the replacement trying to give them another shot it has been two weeks since I ordered and nothing has shipped. To explore Save the Ducks full profile, request access. I feel good knowing I didnt contribute to the cruelty in the world. The only way you can correspond with this company is via email, there isnt a customer service telephone number. They should still be having a winter sale so you might be able to get one on discount. General Inquiries. Thought it was my mistake and placed another order for correct size. WebCheck out Frank & Oak - it's a Canadian brand but I'm sure they ship to the US. This is the second winter and there are rips everywhere on the seams. JavaScript seems to be disabled in your browser. Wanted to give this brand a try after some friends recommendations. BBB Business Profiles are subject to change at any time. Cozy all-in-ones and soft sleeping bags for newborns. I ordered a hat in February and still have not received it . Contact Us; FAQ, Notices & Policies; Product Recalls; Returns & Exchanges; Site Feedback Opens feedback comment card; Check Order Status; FAQ, Investor Name. It also comes with a small bag where you can pack it and take it anywhere. This is a profile preview from the PitchBook Platform. Elderly recipients couldn't determine where a return would be sent, so they sent the coats back to me, (which they paid for), so that I could return. Matching monochrome looks for him and her redefine the concept of everyday styling. 2023 PitchBook. Twitter LinkedIn 28:02.0433333+00:00. We use dedicated people and clever technology to safeguard our platform. The mistake jacket has been in transit (they didnt bother to look) but insist on holding my refund!!!! I purchased a jacket last November 2019, not even a month later the zipper was ripping apart. Weird . I returned my jacket within the 14 days (had to call them many times to get a return slip bec online system didn't work - conveniently!) The color is easy to combine and use with jeans. WebHave a question or comment for Duck brand? Save the Duck And lastly it has no warmth for cold weather, pretty much only ok for temps above 45 degrees. I was informed that it was after 30 days so no refund. Dgg to get the latest . Azure Active Directory An Azure enterprise identity service that provides single sign-on and multi-factor authentication. Talked over me, condescendingly, in every phone call I had with her. Contact The jacket material is superior - very silky but not flimsy. For this price I expact a really good winter jacket. I don't want a creditI want a refund.We are a few days past their 14 day return for refund policy..Their packing slip is has their parent company, Modextil on it, while the shipping label is from Dynamic Warehousing and Distribution. I contacted ********* Rack after their 45 day return period and they stated they could not return the coat, but I should reach out to the company, since they had a one year guarantee on their merchandise. 1 review US 22 Apr 2022 I feel bad because the products are I feel bad because the products are good products and lack of good customer service seems to be the issue . Thank you for your feedbackLaughable . so its your customers fault ??????? Finally got through and was told to give another week till refund and check again. Creating an account has many benefits: check out faster, keep more than one address, track orders and more. customer I asked that someone call me, which never happened. Over all good. Ordered a different color on December 21 and it has yet to be shipped. (Up to 60% off select items) $448.00. Please enter the email address associated with your account, and we'll send you an email with a link to reset your password. I was happy to return it and exchange for another. WebCustomer Care. Women's Kyla Hooded Puffer Jacket in Fluo Orange. WebSave the Duck Save The Duck Nolan Stand Collar Long Sleeve Jacket. Craigh-na-Dun 10 mo. Seriously? Save The Duck I contacted customer service as soon as possible after Christmas. I needed to exchange it. I explained this to the customer service rep, she would not let me speak, talked over me and was extremely rude! I originally ordered a coat as a Christmas gift. I am also ready to invest in this company! Same thing happened. Great rep for Save The Duck--NOT. Azure Active Directory An Azure enterprise identity service that provides single sign-on and multi-factor authentication. Terrible brand, stay away. I would recommend this jacket to anyone needing something light weight for the winter. $168.00 Comparable value $168.00. 3 items. Web80 W 40th St Rm 25. Cloudflare Ray ID: 7d2dabaaaf25ef83 Buyer beware! lightweight jacket rosy. ( 2) Sustainable Style. Customer service for this company is terrible! I will start by giving it a 4 out of 5 stars. Save . I loved the jacket for a year. Sign up for our newsletter to stay up to date on our latest news and projects. Save the duck womens Save The Duck Email. This jacket is designed in Italy and the fit is perfect! Horrible customer service from the gal I communicated with. Fathers Day is June 18: Make his day with our top picks for Pops. Opening hours for customer service. I called CS and they said to just refuse the first jacket and they updated the second order to correct size. Customer service is beyond bad and I would caution anyone from doing with business with this company. It's just not good customer service. Our business hours are from Monday to Friday, 9am to 5pm EST. The order got canceled for reasons I could not understand. Save The Duck *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. At Save The Duck caring about animals means caring about the environment where they live, our planet. To view Save the Ducks complete executive team members history, request access, Youre viewing 1 of 2 board members. This is the worst customer service I have ever experienced. Buyer beware. Save the Duck Kids We also ensure all reviews are published without moderation. 2. They refused to exchange it and look at it! Customer Service Customer Service Shipments; Care & Maintenance; Returns; Warranty; Terms & Conditions; Contact Us; Our Nature Our Nature About Save The Duck; Size is perfect.. its fitted so if you don't like fitted jackets size up. WebAt Save The Duck, we have our own pace and respect the pace of the planet. Dad's style, Junior size: matching patterns, double the fun! Contact your Saks Fifth Avenue Location. We see luxury as quality of life and connection with the beauty of nature. Their final answer is they will not give me a refund..So, the four coats I own, along with the three I wanted to return will be donated to the needy. 2023 SaveTheDuck Canada. Our products are 100% animal free and cruelty free. China. $94.97 Current Price $94.97 (43% off) 43% off. This website is using a security service to protect itself from online attacks. The coat itself is PERFECT and I cant say that for many things in my life: the inner lining is so gentle to touch, coat is super light, there are no sewing mistakes or loose threads, main zipper is strong and durable, outside pockets are padded with soft and thick fabric, it has two large inner pockets with zippers and third one nicely concealed, the end of the sleeves has a smooth closure to protect you from the outside elements, hood is padded and on top of it is a Save the Duck logo!!! + then to be charged 18 for return shippingit's not the level of service you expect from such an expensive purchase.Meanwhile, I am still waiting for my 300 to come back to me. 2023 Trustpilot, Inc. All rights reserved. BBB is here to help. Filter. Wardrobe staples with a Save The Duck twist: discover polo shirts, T-shirts, and sweatshirts for sports and free time. The bad: very loose collar that does not look good and lets in cool air when you don't want it. After sending multiple emails stating that I do not want store credit I wanted a full refund on my credit card, which save the duck claims gift card is the option I selected when I created the return, which it was not! Once I said I would claim fraud with the credit card as they never shipped the item, they finally shipped it on the same day December 17th, 13 days after placing the order. Learn more about our commitment to meet the highest standards of social and environmental performance, transparency and accountability. Copyright 2023 Shurtape Technologies, LLC. Bad company, untrustworthy dont bother!!! Save The Duck Recycled fabrics saving not only the ducks but also the ocean help reduce the worlds carbon footprint. The jacket was a light gray with orange zipper. For the best experience on our site, be sure to turn on Javascript in your browser. customer service In Store Purchases. After at least five emails back and forth i still have not received it . No exceptions. 3 items. Fabrics and technologies behind our collections. I own two jackets from Save The Duck and love them both. Elastic bottom hen that makes pretty much anyone who wears the jacket look fat. Light weight soft and true to size. Don't let the lightweight feel fool you, this thing can keep you warn on a chilly day. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The jacket was a light gray with orange zipper. WebCall customer service. Save the Duck Long story short, I paid for five of them, and are keeping two, and when I inquired about returning three for a refund, customer service said they would only give a credit. And finally, the feeling of wearing a coat that did not hurt any animal at all, is making my life to really transcend to full sustainability and peace of mind and soul! I will never support Save The Duck again. International Association of Better Business Bureaus. customer service In Store Purchases. I needed to exchange for another size, the customer service clerk put me through hell. WebGet in touch with Save The Duck. Women's Kyla Hooded Puffer Jacket in Fluo Blue. 2) dual zipper is a little problematic hard to get un-clipped at the bottom when unzipped. For the best experience on our site, be sure to turn on Javascript in your browser. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Colorful rainproof styles to brighten cloudy days and keep you dry. Even tho they kept saying its ready to ship . My daughter ordered the same hat in march and received hers already. WebWomen's Collection. Find puffer jackets & winter coats from Italy's first B Corp. Free returns. Companies can ask for reviews via automatic invitations. If you are inquiring about a tour of our facilities, we are no longer accepting requests or conducting tours. First of all 10 percent is minimal! Permanently Reduced. About Our Brand; The Nordy Club; Store Locator; All I will start by giving it a 4 out of 5 stars. Performance & security by Cloudflare. I returned both because they were too small. Hate to give them one star. 3. Use the form below to get in touch with our customer service. 6AM - 8PM PST. Find out how we combat fake reviews. Contact your Saks Fifth Avenue Location. No phone number. Absolutely terrible post-sale customer service. Save The Duck I was ok with that. New York, NY 10018. Be the first to know about new arrivals, exclusive offers and more. I will never purchase from this company again. She asked me to prove that I did contact them and I called TMobile and got proof that I did, in fact, call them. BBB reports on known marketplace practices. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. They could have offered something. This lightweight Puffer Jacket from Save the Duck is perfect! Claim your profile to access Trustpilots free business tools and connect with customers. Light weight soft and true to size. Live Chat. Order Status; Guest Returns; Shipping & Return Policy; Gift Cards; FAQ; Contact Us; About Us. Fit is to fitted to wear anything under it. 1.877.551.7257. Orig. Not to mention we are in the middle of a pandemic, and shipping delays are expected. I have attached the emails I finally received from their ******************* As you can see from the email, I did attach the 'proof' that I did reach out to them before the one year warranty. Save The Duck Here is an idea, hire extra people for the holidays for your warehouse. Visit Website. you agree to receive one automated marketing text message to the phone number provided above inviting you to join Saks Fifth Avenue mobile marketing alerts. Fashion, Comfort, Innovation and Quality with Sustainability and Social Responsibility at its forefront. Twitter LinkedIn -06T02:23:10.31+00:00. I LOVE IT!!! Verification can help ensure real people write reviews about real companies.
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