Use a file compression software to unzip the file located inside MyBook_98SE_Driver_1.00.01.zip to your desktop. Click Start > Type: devmgmt.msc in the Search box and hit Enter. 1 Like 2Bfun August 7, 2015, 9:59pm 2 I have four WD My Book drives working with Windows 10 and no problems. But if you lost files or valuable data on the drive, don't worry. Locating your data . .article_h2_list_221 .t {font-size: 0.5rem;font-weight: bold;color: #111532;line-height: 0.6rem; margin-bottom: 0.375rem;} so if I tear it down, what am I looking for? You must log in or register to reply here. *END, Answer ID 20555: WD Security Password Protected Drive Auto Unlock Not Working, Answer ID 7502: Password Protected Unlock Prompt Not Displayed for My Book, Answer ID 20465: WD Discovery User Guide Instructions, Answer ID 13880: How to Install and Use WD Security and WD Drive Utilities Features, Answer ID 15058: Safely removing the USB device from the computer, Password Protected My Book Not Detected and Unable to Mount on a My Cloud, External USB Drive Will Not Mount, Not Seen or Detected by a My Cloud, WD Security Password Protected Drive Auto Unlock Not Working, WD Security: Will Not Allow My Passport or My Book to be Unlocked on macOS 10.14 (Mojave), My Book Live Duo: Password Protected USB Drive Not Detected. Reboot your system - Shut down your system, remove the power cord wait for some time & then connect the power cord & boot your system. Connect the My Book USB cable directly to the computer. Popular Support Articles for this Product. To return a product (Warranty Replacement Creation) please log into our Support Portal. Daisy is the Senior editor of the writing team for EaseUS. Ive read this thread and will try purchasing a SATA cable (whatever that is!) There could be various reasons for a drive to become unresponsive or undetected. The other way is to change the drive letter with Disk Management tool so to make unrecognized or undetectable WD external hard drive to show up on PC: If the WD drive still doesn't work properly after making it show up on PC, contine with fixes in the next video for help. WDBFJK0020HBK. [quotemsg=16119609,0,1725647]Hey there, marathawarrior. I said I didn't care about the warranty, just the data, so he said just to remove the drive and buy a SATA cable to reconnect and obtain the data that way. How to Fix It: Your Hard Drive Is Full Battle Net. The tips below describe how to locate your data and copy it to an external hard drive. Hello, guys I'm suppose to ask a question but I am providing a solution to WD external hard drives at least for my book anyways, I've had my My Book for a couple years gave up on because I couldn't figure how get stuff to save to the harddrive because it was not being recognized. Therefore, plug it in if you have a power supply for it (many bus-powered drives ship with an optional one). Reboot PC into safe mode, check if WD shows up. It sounds like a corruption issue. Debbie Malyn. $19.99. PC will automatically boot into another Startup Settings screen. WD My Book Essential- replaced PCB and it worked View setup instructions. Software and Firmware Downloads | WD Support Description. 2. I have a lot of old pics on this and really need it to work. Alex Niculescu, yeah but that means replacement, right? .box_211222 .sys .iconfont.no2 {font-size: 0.6rem;} Wait, don't tear it down, it could still be under warranty Oct 14, 2017 by After connecting the My Book Essential or Premium Edition hard drive, Windows will automatically detect the unit and a new hard drive icon will appear in the My Computer window. Why is my external hard drive not turning on? Yes, I also want to receive the CNET Insider newsletter, keeping me up to date with all things CNET. Any one have any thoughts on this? Removed the drive from the case and connected it inside my rack mount. Apparently the power board (I don't know what the tek term is but it's the board where the power cord would connect) was bad in the old one. You reserve the right to access and change your personal data, aswell as the right to request its deletion within the limits permitted by law. WD My Book is Not Detected by WD Security - WD Support Support for this product has ended and is no longer available per, External USB/FireWire Fat32 Formatting Utility, My Book Essential Edition Backup Software (For UK Dixon's Retail Customers ONLY), My Book Essential/Premium Edition Windows 98SE driver, Troubleshooting & Tips for Your External Hard Drive or Portable SSD, How to Backup, Copy or Move Data Between Drives on a Windows or macOS Computer, How to Install and Use WD Security and WD Drive Utilities Features, How to Install and Use WD Drive Utilities Features, How to Format a Drive for Use on Both Windows and macOS Using exFat or FAT32, Western Digital Knowledge Base Article #528. Ask a Question. After connecting the My Book Essential or Premium Edition hard drive, Windows will automatically detect the unit and a new hard drive icon will appear in the My Computer window. WD Backup Drive WD Elements SE My Cloud Home My Cloud Home Duo My Cloud My Cloud Mirror (Gen2) My Cloud EX2 Ultra My Cloud EX2100 My Cloud EX4100 My Cloud DL2100 My Cloud DL4100 My Cloud PR2100 My Cloud PR4100 View All Products Details Please rate the helpfulness of this answer Over the several years, we have used it a handful of times and have stored it for safe keeping. Professional partition manager software from EaseUS will repair bad sectors and fix corrupted system files to make your WD external hard drive work again. I downloaded the WD SES driver as recommended, but this did nothing. Where is the reset button on WD My Book? | Finddiffer.com Please contact the WD Technical Support team for best assistance and troubleshooting: Try different PC or Laptop Re-install USB drivers Unplug all connected USB devices Fix USB root hub You can also check out the below blog to know the solution for the issue: https://www.stellarinfo.com/blog/how-to-fix-not-responding-hard-drive/ Hope this will help. Everything is fine. 2. ; does not auto unlock after a computer reboot. Support for multiple devices One installation of the software supports up to three WD drives (My Book or My Passport drives with WD SmartWare software). Failed 8,3 Years old WD Red drive 3TB (EFRX) - what now? Then I plugged a small 2,5" SATA HDD into the empty WD case and it works. The drive just clicks. }. Once this has been done, plug it back in and start it up again, and hopefully the device will be working. You can follow below-offered methods to get problems fixed right now: 1. Is it easy to take the drive out of the My Book Live case? After fixing not working external hard drive on your Windows PC, you may continue using it for storing fancy data again. There is a trial mode to see first if indeed it will work for you. How to test a drive for problems using Data Lifeguard Diagnostics for Windows. Disconnect the My Book USB cable from the computer, Disconnect the My Book power cable from its power source, Connect the My Book power cable to a wall outlet. Raise Data Recovery. Windows 10 won't recognize MyBook - Microsoft Community In addition to buttons getting stuck, drives may also stop working because of power problems and connection problems. Right-click on the USB Root Hub > Select Properties. The My Book external hard drives have varying capacities, depending on the edition and model. Fix WD External Hard Drive Not Showing Up Windows 10/11 - EaseUS This is especially maddening since I have many externals, one from 2006 even, that I no longer use but still powers up! Then check out whether the external hard drive shows up in My Computer/My PC or not. How Much Storage Do I Need on My Laptop [Windows/Mac]. If they cant produce a quality product they dont deserve our money. .box_211222 .sys { display: flex; justify-content: center; align-items: center; font-size: 0.35rem; } Tracy King updated on If it shows as blank in a generic enclosure, it is a Ware drive and you can't recover the data without a WD USB bridge. And I've tried the recessed reset button in the case, but it made no difference. My Book drives have hardware encryption, which means that you won't be able to recover any data with the drive disconnected from its enclosure. I would request you to connect the drive with a different known working adapter in a different known working sytem. Here below, you'll find 1 quick fix and 4 methods to fix WD external hard drive not working issue. .box_211222 .sys span { margin-right: 0.25rem;display: flex; justify-content: center; align-items: center; } Please help. On the upper right part of the Control Panel window, type Troubleshooting. If this quick fix doesn't work, relax and just follow the below-offered methods to repair not working WD external hard drive or devices now. If WD external hard drive shows unrecognized, go to drivers tab and delete/uninstall the driver. This problem started happening after the system had been using the drive successfully for a while, and had performed numerous Time Machine backups to it. Copyright EaseUS. The wizard will display a message saying that it is ready to install the driver, click Next. Here is the easy answer for this fix you have to download WD Quick Formatter here is the link because it took me forever to figure out how to do this I went from website to website but here is your solution download this.Install it you have to extract it I created a new folder on my hard drive for WD software once you accept the license it will give you the option to click continue to scan for the drive takes a few seconds for it to scan and it will show your WD My Book, then you click format drive now this software is only for external harddrives so don't worry about reformating your own drive and once it formats you are done :) it will show up under file explorer now. is there a way to access it w/o a power source? Home >Computer Instruction. If you already have an older version of WD FAT32 Formatter installed on your system, you will need to remove it first. .article_h2_list_221 {background: linear-gradient(180deg, #FBFDFF 0%, #F6FBFF 100%); border-radius: 0.2rem; border: 0.025rem dashed #314FD3; padding: 0.6rem 0.5rem 0.375rem 1.1rem;} Tab on Recovery > Advanced Startup > Restart now. Click Hardware and Devices and follow the prompt to proceed with the troubleshooter. 2023 CNET, a Red Ventures company. Download the WD TURBO_Installer_1_3_7.zip file to your desktop. 3 0 520 Dec 9, 2017 #1 Just wanted to share my recent issue with my WD My Book Essential External 2TB HDD and what fixed it for me. If the drive is not getting enough power (especially true with bus-powered devices) then the device may unmount and fail. The computer does not detect it at all, despite the fact that it is switched on and running (whirring sound and light is on). I would recommend placing the drive against a firm surface like a table and then tapping it firmly with one or two fingers, as if you were striking a piano key loudly. 5. Hopefully you find it to be a good read. J Goddard Let it scan the drive, it will populate a directory with found files. Thanks for the advice on never buying a WD again! You May Also Be Interested In:If you have essential data saved on the WD external hard drive, it's important that you turn to reliable data recovery software for help as recommended here in the below page. PDF My Book User Manual - Western Digital 4. The drive works flawlessly. Once the install process is finished, the WD FAT32 Formatter will put a program icon on the desktop that you can double-click on, and start the format process. Here are more details: With the above-listed solutions, you can also apply them to fix similar or the same issues on other types of devices, including: When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. Help! 3. Long story short one day it just stopped showing up when you connected it. Even worse, the same thing is now happening when I connect it to my old computer, which previously had no problems with the hard drive. It looks like I have a similar issue. Kindly, follow the steps below: Press Windows key + X on your keyboard and select Control Panel. All rights reserved. There are nine series of My Book drives including the Essential Edition, Home Edition, Office Edition, Pro Edition, and World Edition. How to Solve My WD Hard Drive Not Recognized in Windows 10 Or 11 If this doesn't work, continue with the followingguidelines. Lalit Venkat. Yes, its an external hard drive but it will only shows either My Book or My Passport Be sure to check us out on Twitter and the CNET Mac forums. Press F4 to initiate PC reboot into Safe Mode. .box_211222 { margin: 0.5rem 0;} My Book by Western Digital is a series of portable external hard drives. Download the MyBook_98SE_Driver_1.00.01.zip file and save to your desktop. Jan 8, 2020 by There were no problems at all when I was using it with my old computer. Can you help me build the board which you built ? Nov 8, 2019 by It can be connected to a PC via SATA once you remove it from the MY CLOUD case. Certain versions of a WD My Book: does not support the WD Unlocker VCD and are not recognized by WD Security software. Change the USB port/Cable to detect WD external hard drive. is sata 2,5 or 3,5 . Copy and paste the report in your initial post. Apparently the power button on the MyBook enclosure can get stuck, and since holding the power button on many devices is a way to reset them or otherwise send custom commands to the firmware, this could cause the MyBook to power up but then stop communicating properly with the computer. It is about 6 years old. Computers do not recognize my WD My Book Essential }. PDF My Book Essential - User Manual
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