LITHIUM.DropDownMenuVisibilityHandler({"selectors":{"menuSelector":"#actionMenuDropDown_4","menuItemsSelector":".lia-menu-dropdown-items"}}); Our unrivaled storytelling, in video format. { }, { LITHIUM.DropDownMenuVisibilityHandler({"selectors":{"menuSelector":"#actionMenuDropDown_7","menuItemsSelector":".lia-menu-dropdown-items"}}); { ] Customer success managers must be hungry, ready to learn, and eager to jump in. { "event" : "removeThreadUserEmailSubscription", }, }, "event" : "MessagesWidgetEditAnswerForm", subscribeLink.attr('title', followToolTip); "includeRepliesModerationState" : "true", "useSubjectIcons" : "true", "actions" : [ "eventActions" : [ } { } "displayStyle" : "horizontal", { } "actions" : [ "actions" : [ e) Renewal Date: This is helpful to set either via workflow when the deal/ticket is created or by syncing with a tracked subscription using HubSpot payments. Are you sure you want to proceed? LITHIUM.MessageBodyDisplay('#bodyDisplay_1', '.lia-truncated-body-container', '#viewMoreLink', '.lia-full-body-container' ); } $(".community-footer .col:nth-child(4) ul").removeClass('custom-footer-res'); ] "actions" : [ "action" : "rerender" } LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_21","feedbackSelector":".InfoMessage"}); Id suggest product usage from external systems in custom properties on company records and then using a workflow like the one below to copy it to associated tickets or deal in your onboarding and success pipelines whenever it gets updated. "disableLinks" : "false", "context" : "envParam:quiltName,product,contextId,contextUrl", "initiatorBinding" : true, $('body.ForumTopicPage .lia-button-wrapper-secondary').addClass('lia-link-disabled').find('.reply-action-link').addClass('reply-action-link'); "actions" : [ } else { }, { var customButton = $(".search-toggle-action-icon-plus"); "event" : "markAsSpamWithoutRedirect", ', 'ajax');","content":"Turn off suggestions"}],"prefixTriggerTextLength":0},"inputSelector":"#productSearchField_39a0fdacf9d82","redirectToItemLink":false,"url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.searchformv32.productsearchfield.productsearchfield:autocomplete?t:ac=board-id/sales_bestpractice/message-id/1384/thread-id/1384&t:cp=search/contributions/page","resizeImageEvent":"LITHIUM:renderImages"}); "event" : "removeMessageUserEmailSubscription", { ', 'ajax');","content":"Turn off suggestions"}],"prefixTriggerTextLength":0},"inputSelector":"#userSearchField_39a0fdc77d49b","redirectToItemLink":false,"url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.searchformv32.usersearchfield.usersearchfield:autocomplete?t:ac=board-id/sales_bestpractice/message-id/1384/thread-id/1384&t:cp=search/contributions/page","resizeImageEvent":"LITHIUM:renderImages"}); "action" : "rerender" "includeRepliesModerationState" : "true", para nos informar sobre o problema. "context" : "envParam:feedbackData", "event" : "ProductAnswer", "disableKudosForAnonUser" : "false", { } "actions" : [ { LITHIUM.InlineMessageReplyContainer({"openEditsSelector":".lia-inline-message-edit","renderEventParams":{"replyWrapperId":"replyWrapper_2","messageId":745196,"messageActionsId":"messageActions_2"},"isRootMessage":false,"collapseEvent":"LITHIUM:collapseInlineMessageEditor","confimationText":"You have other message editors open and your data inside of them might be lost. } { ] { ","messageActionsSelector":"#messageActions_2","loaderSelector":"#loader","topicMessageSelector":".lia-forum-topic-message-gte-5","containerSelector":"#inlineMessageReplyContainer_2","loaderEnabled":false,"useSimpleEditor":false,"isReplyButtonDisabled":false,"linearDisplayViewSelector":".lia-linear-display-message-view","threadedDetailDisplayViewSelector":".lia-threaded-detail-display-message-view","replyEditorPlaceholderWrapperSelector":".lia-placeholder-wrapper","renderEvent":"LITHIUM:renderInlineMessageReply","expandedRepliesSelector":".lia-inline-message-reply-form-expanded","isLazyLoadEnabled":false,"layoutView":"threaded","isAllowAnonUserToReply":true,"replyButtonSelector":".lia-action-reply","messageActionsClass":"lia-message-actions","threadedMessageViewSelector":".lia-threaded-display-message-view-wrapper","lazyLoadScriptsEvent":"LITHIUM:lazyLoadScripts","isGteForumV5":true}); "}); "actions" : [ } "disableLinks" : "false", }, "context" : "", "action" : "rerender" { let followContainer = jQuery(this).find('div.lia-message-author-username.lia-component-user-name'); "event" : "removeMessageUserEmailSubscription", "action" : "rerender" ] "context" : "envParam:quiltName,expandedQuiltName", { "kudosLinksDisabled" : "false", Then finally, you'll keep the alignment between what you're. "context" : "", ","loaderSelector":"#threadeddetaildisplaymessageviewwrapper_12 .lia-message-body-loader .lia-loader","expandedRepliesSelector":".lia-inline-message-reply-form-expanded"}); Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. "context" : "lia-deleted-state", ] "disallowZeroCount" : "false", ] }, "action" : "rerender" "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", }, LITHIUM.InlineMessageReplyContainer({"openEditsSelector":".lia-inline-message-edit","renderEventParams":{"replyWrapperId":"replyWrapper_8","messageId":440426,"messageActionsId":"messageActions_8"},"isRootMessage":false,"collapseEvent":"LITHIUM:collapseInlineMessageEditor","confimationText":"You have other message editors open and your data inside of them might be lost. console.log(CurrentIdMsg); { { "event" : "MessagesWidgetEditAnswerForm", "selector" : "#messageview_2", { "context" : "", "truncateBodyRetainsHtml" : "false", "}); Si continas viendo este mensaje, "disableLabelLinks" : "false", { "actions" : [ "context" : "", "context" : "envParam:quiltName", "event" : "QuickReply", "action" : "rerender" "context" : "", { "context" : "", { }, }, { ] LITHIUM.AjaxSupport.ComponentEvents.set({ ] "context" : "envParam:quiltName,message,product,contextId,contextUrl", { } } "actions" : [ "actions" : [ "context" : "", "event" : "removeThreadUserEmailSubscription", "truncateBodyRetainsHtml" : "false", LITHIUM.AjaxSupport.ComponentEvents.set({ "context" : "", A huge advantage of running onboarding and renewals using HubSpot ticket pipelines is you can drastically simplify the work involved in getting all your data together for reporting. "quiltName" : "ForumMessage", "disableKudosForAnonUser" : "false", ] Lamentamos "disallowZeroCount" : "false", "action" : "rerender" "initiatorBinding" : true, "actions" : [ ] "event" : "addThreadUserEmailSubscription", }, "context" : "", } ', 'ajax');","content":"Turn off suggestions"}],"prefixTriggerTextLength":0},"inputSelector":"#noteSearchField_39a0fdc77d49b_0","redirectToItemLink":false,"url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.searchformv32.notesearchfield.notesearchfield:autocomplete?t:ac=board-id/sales_bestpractice/message-id/1384/thread-id/1384&t:cp=search/contributions/page","resizeImageEvent":"LITHIUM:renderImages"}); "showCountOnly" : "false", "event" : "removeMessageUserEmailSubscription", }, "event" : "QuickReply", LITHIUM.AjaxSupport.ComponentEvents.set({ }, } $( window ).on( "load", function() { $('iframe').trigger("click"); }); "context" : "envParam:quiltName,expandedQuiltName", "actions" : [ "actions" : [ ] "action" : "rerender" { } "entity" : "401903", "context" : "envParam:quiltName", $(".community-footer .col:nth-child(3)").on('click',function(){ "context" : "", "context" : "envParam:quiltName,expandedQuiltName", "context" : "envParam:quiltName,message", } "event" : "deleteMessage", } ] naar "context" : "envParam:quiltName", } "action" : "rerender" }, { LITHIUM.AutoComplete({"options":{"triggerTextLength":0,"updateInputOnSelect":true,"loadingText":"Searching for users","emptyText":"No Matches","successText":"Users found:","defaultText":"Enter a user name or rank","disabled":false,"footerContent":[{"scripts":"\n\n;(function($){LITHIUM.Link=function(params){var $doc=$(document);function handler(event){var $link=$(this);var token=$link.data('lia-action-token');if($link.data('lia-ajax')!==true&&token!==undefined){if(event.isPropagationStopped()===false&&event.isImmediatePropagationStopped()===false&&event.isDefaultPrevented()===false){event.stop();var $form=$(', Turn off suggestions"}],"prefixTriggerTextLength":0},"inputSelector":"#userSearchField_39a0fdc77d49b","redirectToItemLink":false,"url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.searchformv32.usersearchfield.usersearchfield:autocomplete?t:ac=board-id/sales_bestpractice/message-id/1384/thread-id/1384&t:cp=search/contributions/page","resizeImageEvent":"LITHIUM:renderImages"}); (function($) { { $('.nav-popover.get-hubspot').removeClass("show"); } LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_43","feedbackSelector":".InfoMessage"}); "action" : "rerender" ] }, }, } LITHIUM.AjaxSupport.ComponentEvents.set({ { "event" : "expandMessage", "message" : "440323", "event" : "MessagesWidgetMessageEdit", "action" : "pulsate" } A system for engaging customers throughout the lifecycle to make renewals non-events. "Are you familiar with any of our competitors?" This is a good question to begin with because it shows how prepared the candidate is, and will sort of set the tone for the rest of the interview. LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:renderInlineEditForm"},"tokenId":"ajax","elementSelector":"#threadeddetaildisplaymessageviewwrapper","action":"renderInlineEditForm","feedbackSelector":"#threadeddetaildisplaymessageviewwrapper","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.threadeddisplay_0.threadeddetaildisplaymessageviewwrapper:renderinlineeditform?t:ac=board-id/sales_bestpractice/message-id/1384/thread-id/1384","ajaxErrorEventName":"LITHIUM:ajaxError","token":"qxDEOXVFUvy2X8Wh9ORQ-GdtbTlzpEoHKVbEpTDZd6Q. "action" : "rerender" "actions" : [ "context" : "", } "componentId" : "forums.widget.message-view", "kudosable" : "true", "event" : "MessagesWidgetMessageEdit", if (window.innerWidth > 768) { "action" : "rerender" }, { "useSubjectIcons" : "true", "useSubjectIcons" : "true", "action" : "rerender" } "includeRepliesModerationState" : "true", } { LITHIUM.AjaxSupport.fromLink('#kudoEntity_3', 'kudoEntity', '#ajaxfeedback_3', 'LITHIUM:ajaxError', {}, 'DcpysvW5gct-B4plOnDJiiXCXyYFeuC-CkzqheSkUSM. $('span#admin').addClass("active"); "componentId" : "forums.widget.message-view", }, "action" : "rerender" "showCountOnly" : "false", ', 'ajax'); "actions" : [ "actions" : [ "eventActions" : [ "action" : "rerender" ] subscribeLink.text(followText); "event" : "addMessageUserEmailSubscription", "action" : "rerender" "initiatorBinding" : true, } ] "context" : "", "event" : "ProductMessageEdit", }); "action" : "pulsate" "truncateBodyRetainsHtml" : "false", ] "context" : "", "disallowZeroCount" : "false", }, "action" : "rerender" }) "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "actions" : [ ] "action" : "rerender" ] } { ', 'ajax'); } "event" : "addThreadUserEmailSubscription", "context" : "envParam:feedbackData", "event" : "QuickReply", "actions" : [ ', 'ajax'); hbspt.cta._relativeUrls=true;hbspt.cta.load(53, '9bd7b1f5-84de-470c-a00d-dfb243e3d3ac', {"useNewLoader":"true","region":"na1"}); Get expert insights straight to your inbox, and become a better customer success manager. "event" : "ProductMessageEdit", }, LITHIUM.MessageBodyDisplay('#bodyDisplay_5', '.lia-truncated-body-container', '#viewMoreLink', '.lia-full-body-container' ); "context" : "", "useCountToKudo" : "false", "initiatorBinding" : true, "entity" : "403167", ] "actions" : [ let unfollowToolTip = "Stop receiving email updates on this thread"; ] "actions" : [ "actions" : [ ] I used to head up a CS team back in 2017 and 2018 for another software company and we were big HubSpot Sales and Marketing users. { "disableLinks" : "false", } let subscribeLink = followItems[1]; } Product usage data from our app (explained in more detail below) - used to understand engagement and power reporting and helpful workflows to surface accounts that need support and attention. { LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:renderInlineEditForm"},"tokenId":"ajax","elementSelector":"#threadeddetaildisplaymessageviewwrapper_12","action":"renderInlineEditForm","feedbackSelector":"#threadeddetaildisplaymessageviewwrapper_12","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.threadeddetaildisplay.threadeddetailmessagelist.threadeddetaildisplaymessageviewwrapper:renderinlineeditform?t:ac=board-id/sales_bestpractice/message-id/1384/thread-id/1384","ajaxErrorEventName":"LITHIUM:ajaxError","token":"0D5U2UVBHk1zX6Nm7bKE0EPLyNYU7PSd4nacs363eBs. LITHIUM.AjaxSupport.fromLink('#kudoEntity_7', 'kudoEntity', '#ajaxfeedback_7', 'LITHIUM:ajaxError', {}, 'MOjY5Axtl0ddRz7-Ou-0OKnejgHkGR62feOgDU1ym2U. LITHIUM.AjaxSupport.ComponentEvents.set({ "action" : "rerender" { "actions" : [ "context" : "envParam:quiltName", "action" : "rerender" { $("#get-hubspot-free").click(function(){ ] }, "context" : "envParam:quiltName", "initiatorBinding" : true, ] "event" : "unapproveMessage", LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_28","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_42","feedbackSelector":".InfoMessage"}); { { "selector" : "#kudosButtonV2", "useCountToKudo" : "false", }, "context" : "", "context" : "envParam:feedbackData", "context" : "", } { "context" : "", ] "event" : "markAsSpamWithoutRedirect", LITHIUM.DropDownMenuVisibilityHandler({"selectors":{"menuSelector":"#actionMenuDropDown_7","menuItemsSelector":".lia-menu-dropdown-items"}}); { subscribeLink = elem.find('span.' { ] } "context" : "", "context" : "envParam:quiltName,message,product,contextId,contextUrl", "event" : "removeMessageUserEmailSubscription", "context" : "envParam:quiltName,product,contextId,contextUrl", { { }, "actions" : [ "initiatorBinding" : true, { Close. } "componentId" : "kudos.widget.button", "action" : "rerender" "event" : "editProductMessage", { "action" : "rerender" Si continas recibiendo este mensaje, infrmanos del problema "event" : "editProductMessage", "event" : "removeThreadUserEmailSubscription", LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:lazyLoadScripts"},"tokenId":"ajax","elementSelector":"#inlineMessageReplyContainer_14","action":"lazyLoadScripts","feedbackSelector":"#inlineMessageReplyContainer_14","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.inlinemessagereplycontainer:lazyloadscripts?t:ac=board-id/sales_bestpractice/message-id/1384/thread-id/1384&t:cp=messages/contributions/messageeditorscontributionpage","ajaxErrorEventName":"LITHIUM:ajaxError","token":"st9aokZ72LNutb9hqJMpamCQkZaQcc2qzpPeTvqc4Ls. "event" : "addThreadUserEmailSubscription", "actions" : [ }); } "context" : "envParam:quiltName", "actions" : [ ] "action" : "rerender" "selector" : "#messageview_4", "action" : "rerender" ] } "truncateBodyRetainsHtml" : "false", if (document.getElementById("get-hubspot").classList.contains('show')) { "actions" : [ "actions" : [ "kudosLinksDisabled" : "false", } "actions" : [ Customer Success Manager Interview Questions Hire better for client-facing roles. "actions" : [ "event" : "approveMessage", { }, Si continas viendo este mensaje, "}); ], "revokeMode" : "true", "context" : "envParam:messageUid,page,quiltName,product,contextId,contextUrl", LITHIUM.MessageBodyDisplay('#bodyDisplay_13', '.lia-truncated-body-container', '#viewMoreLink', '.lia-full-body-container' ); "actions" : [ ] "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", { "action" : "pulsate" "truncateBodyRetainsHtml" : "false", "action" : "rerender" } } $('.community-footer .col ul').hide(); }, "linkDisabled" : "false" ] { } "actions" : [ { LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:renderInlineMessageReply"},"tokenId":"ajax","elementSelector":"#inlineMessageReplyContainer_13","action":"renderInlineMessageReply","feedbackSelector":"#inlineMessageReplyContainer_13","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.inlinemessagereplycontainer:renderinlinemessagereply?t:ac=board-id/sales_bestpractice/message-id/1384/thread-id/1384&t:cp=messages/contributions/messageeditorscontributionpage","ajaxErrorEventName":"LITHIUM:ajaxError","token":"bWB0iCi8_4nb9BpMSgNk1OoSbfp6BsIftL5h_vDkq34. } "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", } "actions" : [ "action" : "rerender" "context" : "envParam:quiltName", LITHIUM.SearchForm({"asSearchActionIdSelector":".lia-as-search-action-id","useAutoComplete":true,"selectSelector":".lia-search-form-granularity","useClearSearchButton":false,"buttonSelector":".lia-button-searchForm-action","asSearchActionIdParamName":"as-search-action-id","formSelector":"#lia-searchformV32_39a0fdacf9d82","asSearchActionIdHeaderKey":"X-LI-AS-Search-Action-Id","inputSelector":"#messageSearchField_39a0fdacf9d82_0:not(.lia-js-hidden)","clearSearchButtonSelector":null}); "event" : "QuickReply", Are you sure you want to proceed? })(LITHIUM.jQuery); { "action" : "rerender" { "context" : "", "context" : "envParam:quiltName,expandedQuiltName", LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_38","feedbackSelector":".InfoMessage"}); To make this view dynamic, you could configure workflows to automatically move customers between stages based on their usage in your product (and added to HubSpot as described below), properties updated by your CSMs or the status of their subscription tracked in HubSpot. ] { }, jQuery(document).on('submit', 'form.SearchForm', function(e) { } "context" : "envParam:quiltName", LITHIUM.AutoComplete({"options":{"triggerTextLength":0,"updateInputOnSelect":true,"loadingText":"Searching","emptyText":"No Matches","successText":"Results:","defaultText":"Enter a search word","disabled":false,"footerContent":[{"scripts":"\n\n;(function($){LITHIUM.Link=function(params){var $doc=$(document);function handler(event){var $link=$(this);var token=$link.data('lia-action-token');if($link.data('lia-ajax')!==true&&token!==undefined){if(event.isPropagationStopped()===false&&event.isImmediatePropagationStopped()===false&&event.isDefaultPrevented()===false){event.stop();var $form=$(', Turn off suggestions"}],"prefixTriggerTextLength":0},"inputSelector":"#productSearchField_39a0fe0fb5821","redirectToItemLink":false,"url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.searchformv32.productsearchfield.productsearchfield:autocomplete?t:ac=board-id/sales_bestpractice/message-id/1384/thread-id/1384&t:cp=search/contributions/page","resizeImageEvent":"LITHIUM:renderImages"}); { }, "parameters" : { { ","messageActionsSelector":"#messageActions_12","loaderSelector":"#loader","topicMessageSelector":".lia-forum-topic-message-gte-5","containerSelector":"#inlineMessageReplyContainer_12","loaderEnabled":false,"useSimpleEditor":false,"isReplyButtonDisabled":false,"linearDisplayViewSelector":".lia-linear-display-message-view","threadedDetailDisplayViewSelector":".lia-threaded-detail-display-message-view","replyEditorPlaceholderWrapperSelector":".lia-placeholder-wrapper","renderEvent":"LITHIUM:renderInlineMessageReply","expandedRepliesSelector":".lia-inline-message-reply-form-expanded","isLazyLoadEnabled":false,"layoutView":"threaded","isAllowAnonUserToReply":true,"replyButtonSelector":".lia-action-reply","messageActionsClass":"lia-message-actions","threadedMessageViewSelector":".lia-threaded-display-message-view-wrapper","lazyLoadScriptsEvent":"LITHIUM:lazyLoadScripts","isGteForumV5":true});
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